at Nielsen Consumer LLC in Chicago, Illinois, United States
Job Description
Company Description
Hybrid in Chicago, ILJob Description
As a key member of the Global Analytics team on Mars, the primary role of the Client Manager is to support the key client relationships across the Mars Global and Europe region and to deliver value on the client's NielsenIQ partnership. He/she will partner with the Mars CMI leads in defining and delivering against the strategic insight agenda for Mars across the Global Confectionery teams, acting as a consultant, a problem solver and the voice of NielsenIQ at our client.
Key responsibility is to drive client satisfaction and build collaborative relationships with key stakeholders. Specific responsibilities include:
Leveraging NielsenIQ and Mars tools across both retail measurement, consumer panel and other data sets in order to deliver impactful and insightful analysis aligned to client business issues
Collaborate with our client delivery teams on analytic briefs and manage successful deliverables from this team
Identify and help drive sales opportunities by liaising with experts across the breadth of the NielsenIQ consulting teams, and helping to design customized solutions when appropriate
Working consultatively and creatively with both client and NielsenIQ teams. Act as the NielsenIQ expert and challenge clients in their thinking and offering solutions and recommendations
Some occasional business travel is required, to attend in person key client meetings and workshops
Working as a key member of the Mars Global Analytics team, you will help mentor and coach junior team members, collaborate as a group to drive both the client and the NielsenIQ agenda and will contribute to the team environment that ensures that the team continues to be a great place to work and that others view as an aspirational team to join
Participate in the broader client success community across our largest clients, helping to drive thought leadership and best practices across teams working on some of the biggest household names in consumer goodsQualifications
About you
You're confident in handling big data sets and can use it to tell compelling stories. You're not afraid to offer opinions and recommendations and to challenge perceived thinking, knowing that you have the data and research to back you up. You can think both high level and big picture about global and regional trends but have the ability to understand how those influence shopper and consumer behaviours in individual categories and countries. Change and progress excites you. Curiosity, communication, and critical thinking drive your work. You're equally confident working collaboratively as you are independently and can manage your own workload and projects.
Qualifications
College or University Degree
2+ years of experience in an FMCG analytics environment, carrying out data analytics
Strong communications skills, with the ability to work, write and speak in fluent English
Experience working with Syndicated POS Data (Discover, Connect, AOD, Spectra), Homescan Panel Data, and/or Numerator
Highly proficient in Microsoft Office, and experience or knowledge of key BI tools an advantage
Confident and engaging personality. You embrace diversity, and can make and build connections with people with a wide range of backgrounds, experiences and personalities and located across the globe
Recent experience with client management/servicing with commercial acumen to deal with key day-to-day stakeholders
Ability to proactively understand clients and identify opportunities for building strategic partnerships, and/or projects for other business units within NielsenIQ
Location
You are based in or are willing to relocate to, Chicago. This role is Hybrid, based on-site at the client's global headquarters in Chicago, but with the opportunity for work from home or from the NielsenIQ offices in Chicago for some of the time. Some business travel may be... For full info follow application link.
Our commitment to Diversity, Equity, and Inclusion
NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
