Senior Sales and Operations Coordinator US

at Herc Rentals Inc in New Philadelphia, Ohio, United States

Job Description

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 412 locations and has approximately 7,600 employees in North America.

Job Purpose

The Senior Sales and Operati ons Coordinator is the first person you see when you walk into a Herc Rentalsbranch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.
In this role you will learn to...
Take initiative and work autonomously
Manage a profit and loss statement
Effectively grow a diverse portfolio of customers
Manage a fleet inventory mix
Become a safety expert
Be an expert in the equipment rental industry
Be promoted and grow your career!

What you will do...

Proactively answer and resolve customer questions
Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
Optimize routing of drivers by being a DOT Regulations expert
Aid and support the other coordinators at the branch
Be a trusted partner to the territory sales representatives
Manage a portfolio of customers
Maximize revenue through superior customer service on all existing orders
Finalize sales for both inbound and outbound calls
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members

Requirements

Must be fluent in Rental Man
Fluent with On the Go use
Proficient in DOT Regulations and load securement guidelines
Building fluency with Fleet, Procurement, and daily dashboard and branch managerchecklists
Act as local expert on Optimus and pricing practices
Assist others with Salesforece.com
Continue to open accounts and prescreen customers using eApply
High school or GED required, College Degree preferred
2 - 4 year of relatable experience
A valid driver's license with a clean driving record
Ability to drive and operate multiple types of vehicles and equipment
Ability to communicate with customers

Skills

Req #:  60174
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.