at Komatsu America Corp. in Chicago, Illinois, United States
Job Description
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
We have a newly created opportunity for a Technical Lead to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL. As a Technical Lead specializing in Digital Experience (DX) Platforms, you will lead a team of developers and technical analysts to customize and configure digital experience solutions that drive engagement, conversion, and retention across various digital channels. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of digital experience platforms to meet business objectives.
Key Job Responsibilities
Lead the technical development and architecture of digital experience platforms, including both packaged and custom applications in the ecommerce, Content/Digital Asset Management and CRM space.
Define technical requirements, specifications, and architecture designs based on business objectives and user needs.
Lead design of Salesforce/Adobe applications development models and diagrams to guide programmers through the software code needed for the application.
Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges.
Perform audits to ensure the appropriate information is being recorded in the correct locations within the system.
Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing.
Create application and technical design documents which leverage Adobe/Salesforce best practices.
Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system designs and implementation activities.
Assist in technology transfer initiatives, and review testing to ensure accuracy of performance.
Manage CRM/eCommerce architecture, utilized to understand customer needs, anticipate problems with mining, construction, forestry equipment etc., distribution and project management.
Document technical designs, development tasks, and system configurations for reference and future maintenance.
Stay current with industry trends and best practices in digital experience platforms, application logging, monitoring, and observability.
Qualifications/Requirements
Bachelor's degree in information technology, information science or a related field
10+ years of experience in software development, with 4+ years of experience in technical leadership roles.
Proven track record of successfully leading the development of digital experience platforms, encompassing both packaged and custom applications in the ecommerce, Content/Digital Asset Management and CRM space.
Experience in API development, integration/ETL Technologies, source control CICD (Git, Copado), and cloud platforms IaaS, PaaS, SaaS.
Strong technical expertise in web development technologies, such as HTML5, CSS3, JavaScript, and frameworks like React.js, Angular.js, or Vue.js.
Hands-on experience with ecommerce platforms, and CRM systems, such as Salesforce, or Adobe.
Solid understanding of cloud computing platforms (e.g., Azure) and microservices architecture.
Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
