at MANAGEMENT REGISTRY INC dba Malone Solutions in Bolingbrook, Illinois, United States
Job Description
- Answering incoming calls research and trouble shoot customer inquiries related to photo enforcement
- Initiate in system with daily accurate detailed call comments
- Notify team leader if escalated issues in a timely manner
- Provide customer support in completing credit card transactions for violation payments
- Check work email and other company communications
- Customer Service
- Problem solving and conflict resolution communications skills
