Analysis & Consulting - Process Analyst - Intermediate (2071080)

at Apex Systems in CHICAGO, Illinois, United States

Job Description

Job#: 2071080

Job Description:

Business Process Analyst

Role Responsibilities Include (but are not limited to):

• Analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.

• Design business processes (To-be) and manage any subsequent changes to them.

• Identify, document and analyze business rules that govern the implementation of business processes.

• Test and execute processes to ensure that the right results are achieved

• Examine processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations.

• Collate feedback on process performance. The collected data forms the basis of future process improvement projects

• Monitor and measure the effectiveness of processes

• Perform analysis to detect inefficiencies within the scope of a given workflow

• Spreadsheet software and flow-charting tools, and various business process analysis tools

Must Haves:

• 1-2 years process consulting (more business end)

• Strong leadership skills - some experience in leadership (Ability to run workshops)

• Ability to write procedures (must), analyze and understand process mapping as a method of visualizing an ongoing process

• Ability to analyze information from customers, vendors, and key stakeholders

• Strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals

Nice To Have Skills:

• Experience with VISIO - other mapping tools

• Experience with MS Office Applications

• Experience with Power BI – other data analytics tools

Soft Skills:

• Strong communication skills

• Strong collaboration skills to partner with stakeholders and team members • Excellent writing skills

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.