Part Time Teller - Sycamore

in County, IL

Job Description

Job Title:                                  Part-Time Teller

Work Location:  Sycamore Branch

Department:    Teller

Reports to:     Branch Manager

☒ Part-Time

☒ Hourly, Non-Exempt position

 Job Summary:

This is a responsible position requiring initiative and knowledge of services available to customers. To succeed as a bank Teller, you should have a professional appearance and a customer-focused positive attitude. This position plays a critical role in delivering exceptional customer service during every interaction. You need to be courteous, helpful, efficient, and accurate.

This position is not a remote position, nor does it have the option of being a hybrid position.

Work schedule is Monday through Friday and Saturdays as scheduled.

Teller duties and responsibilities include, but are not limited to: 

• Receives cash and checks for deposits; verifies amounts and looks for check endorsements. Examine cash carefully to guard against acceptance of counterfeit bills.
• Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
• Enter transactions into the Fiserv Teller product and issue customer receipts.
• Redeem Savings bonds.
• Process credit card cash advances.
• Count cash balance at beginning of shift, and balances cash and checks, against computer records at the end of shift.
• Prepare bank cashier’s checks.
• Explain bank services and charges to customers.
• Observe suspicious behavior and report any such activity to your supervisor and/or security personnel as appropriate. In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff.
• Balance ATM, coin machines, teller drawer and vault.
• Make a concentrated effort to solve customer problems.
• Other duties or special projects as assigned by management.

Qualifications:

• Ability to learn bank policies, procedures and general banking practices.
• Computer proficiency, including a working knowledge of Microsoft Office products.
• Excellent communication (written and verbal).
• Ability to provide customers with courteous friendly service.
• Ability to multi-task in a fast-paced environment, while paying attention to detail and accuracy in handling various negotiable instruments.
• Detail orientated with excellent organizational, analytical, and problem-solving skills.
• Possess the necessary judgment that is required to assess, interpret and meet the needs of customers.
• Represent and promote the bank and its various banking products.
• Requires multi-tasking while paying attention to detail and accuracy.
• Represent and promote the bank and its various banking products.
• A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided).

Experience and Education:

• One or two years of relevant work experience, preferably banking or financial services.
• High School Diploma or equivalent (GED) is required.

 Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift and carry up to 25 pounds.
• While performing the duties of this job the employee is often required to sit, stand, walk, talk, hear, use computers, read, write, type, use office equipment, file paperwork, use telephones, and utilize written and oral communication to interact with customers and co-workers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

PAY:     $15.00 to $17.00 per hour dependent on qualifications and experience.

BENEFITS:

• Paid Leave Days (in compliance with the Illinois Paid Leave for All Workers Act).

Equal Opportunity Employer/Veterans/Disabled