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Client Insights Manager - CLIEN015938-3563

at Information Resources, Inc DBA Circana Inc in Chicago, Illinois, United States

Job Description

Client Insights Senior Manager (Level 15)

Let's be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

You're a passionate, dynamic, collaborative, curious, and highly motivated individual who's looking for an opportunity to have an impact on some of the most well-known companies in the world. You are excited about the ways that data can impact and improve clients' businesses, from product development to marketing strategy.

Our Apparel Practice at Circana works with some of the most prominent brands in the industry. We are currently seeking a client-facing Senior Manager to be an integral team member, dedicated to working with a leading apparel company and reporting to the Director of Client Development.

Job Responsibilities

To be successful in this role you must possess and be able to execute upon four key skill sets:
  • Advanced Analytic Skills:Demonstrate ability to independently analyze and interpret data and translate it into meaningful solutions for clients:
  • Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs.
  • Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client.
  • Identify business issues and opportunities and suggests the appropriate analytic solution/approach
    • Consultative Selling: Apply knowledge of client's business and the industry to help identify, create, and close business opportunities:
  • Ask questions to uncover needs and test assumptions and challenge the status quo.
  • Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients.
    • Impactful Presence:Demonstrate strong interpersonal communication and presentation skills:
  • Ability to present and visualize information effectively that gets beyond just the "what?" to the "so what?" and "now what?"
  • Educate clients on Circana product suite to successfully integrate them and move them up the value chain.
  • Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.
    • Client Focus:Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
  • Develop and maintain a deep understanding of customer needs and requirements.
  • Help customers identify solutions to problems they did not know they had.
  • Regularly and proactively communicate with clients, including soliciting feedback to continually improving the relationship.

  • Requirements
    • Bachelor's Degree preferably in Data Science, Data Analytics, Marketing, Market Research, Merchandising, or Psychology. Master's degree in marketing, Economics, Statistics or Business Administration a plus.
    • 3-5 years of experience in marketing research, client services, customer/account -management or analytics (POS, consumer, custom survey research and/or syndicated research),
    • Experience leveraging data to generate impactful, engaging and action-based analyses and presentations. Basic understanding of analytic models - forecasting, price and promotion, marketing effectiveness, - to tie solutions to client business issues.
    • Excellent organizational skills with strong attention to detail.
    Circana Behaviors

    As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
    • Stay Curious: Being hungry to learn and grow, always asking the big questions.
    • Seek Clarity: Embracing complexity to create clarity and inspire action.
    • Own the Outcome: Being accountable for decisions and taking ownership of our choices.
    • Center on the Client: Relentlessly adding value for our customers.
    • Be a Challenger: Never complacent, always striving for continuous improvement.
    • Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
    • Commit to each other: Contributing to making Circana a great place to work for everyone.
    Location

    This position can be located in the following area(s): Remote

    Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

    The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is 65,000 to 85,000.

    This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

    An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission.

    You can apply for this role through the Circana careers website or Intranet site for internal candidates. The anticipated application deadline for this position is 7/15/2025.

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    Job Posting: 12777095

    Posted On: Jun 03, 2025

    Updated On: Jun 03, 2025

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