at Panduit in Tinley Park, Illinois, United States
Job Description
At Panduit, we don't just offer a job - we offer a career where your contributions directly impact our customers, the environment and our company's success. You'll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you're ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!Join our team as an Order Management Associate and be the driving force behind smooth order operations and exceptional customer experiences! The Order Management Associate 2 enters accurate, timely distributor orders into the order management system and provides order maintenance.
What You Will Do
- Receive purchase orders and enter orders into the system.
- Ensure on-time, accurate delivery by proactively tracking orders and resolving issues like delays, pricing discrepancies, or part changes.
- Manage special requests, including order expedites, document reprints, compliance certificates, and other customer-required documentation.
- Handle complex orders involving make-to-order parts, fiber products, cabinets, printer repairs and tools, large accounts, returns, and non-standard entries, while maintaining detailed support logs.
- Education: High school diploma.
- Experience: 2-4 years in related role with order entry experience.
- Demonstrated ability to take ownership of tasks and accountability for results.
- Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
- Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
- Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
- Parental Leave: Because we care about your family and your future.
Making the connections that matter. Join us and apply online to be part of the Panduit team. We're an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all. Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future.
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