SENIOR PUBLIC SERVICE ADMINISTR

at Illinois Department of Children & Family Services in Springfield, Illinois, United States

Job Description

Job Requisition ID: 47567
Closing Date: 07/07/2025
​Agency: Department of Children and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None
Salary: Anticipated Starting Salary $9,500 - $11,000 Monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Agency

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Children and Family Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Product Manager.  Subject to management approval, this position will develop and implement policies and procedures regarding data and systems management for Administrative Support operations for the Department.  The position will provide feature and scope for systems and data for the assigned division, while working with the Department of Innovation and Technology to develop and coordinate the deployment of EDP hardware systems, the availability of software, the adoption of system features, and the utilization of hardware and software.  The position will also provide quality control on projects and serve as scope and feature lead on systems development impacting division functioning.  This position provides a great opportunity for someone with a strong background in IT Product Management who has a desire to utilize those skills to enhance the operations of the Department of Children and Family Services.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

• Serves as Product Manager.
• Serves as scope and feature lead on systems development impacting division functioning.
• Provides oversight of division system data quality, usage, and security.
• Serves as full line supervisor.
• Collaborates with Department data stewards and DoIT Data Management to develop Business Intelligence (BI) processes to increase productivity, improve decision making processes, and improve the accuracy of data.
• Plans, develops, and provides special one-time studies regarding the impact of policy requirements, administrative decisions, and demographic changes.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
• Requires four years of progressively responsible administrative experience in a public or business organization.