at Advanced Medical Transport in Peoria, Illinois, United States
Job Description
As a dispatcher, you will be responsible for receiving requests for ambulance and wheelchair service, inputting information into the CAD System, selecting and dispatching the appropriate units to respond to the type of call and maintaining correct system status control. This is a full-time, Day Shift position located at our Peoria Headquarters Communications Center.
What You Will Do:
- Receive incoming emergency and non-emergency requests for service
- Determine call the urgency and location of the situation
- Dispatches the appropriate unit to respond to emergency and nonemergency requests for ambulance service based on the type of call and scheduled time
- Maintain patient confidentiality
- Relocate, as required, units from one post location to another as designated by the System Status Plan
- Prepare accurate and timely statistical reports and appropriate paperwork
- Follow operations service center policies and procedures
- Assist as needed with the scheduling of field and operations service center personnel
