at Atlas Bobcat, LLC in Dekalb, Illinois, United States
Job Description
Job ID : 3356978
Your New Role:
- Answer customer phone calls and assist in-store customers with rental, parts, and general inquiries.
- Prepare and process rental agreements. Ensure all rental documentation is complete and compliant. Screen customers to meet rental criteria.
- Coordinate delivery and pickup of equipment as needed.
- Verify equipment condition and readiness before and after rental.
- Inventory equipment and monitor availability.
- Identify and source customer parts and equipment needs. Follow through and provide timely availability and order status updates to customers.
- Correctly distribute new customer parts and service orders. Validate received and pulled counts.
- Maintain a neat and orderly work area.
- Assist with general administrative functions of the dealership as needed.
- Other duties as assigned.
What You’ll Need to Succeed:
- Customer service experience.
- Excellent communications skills and dependability.
- Ability to work and take initiative in a fast-paced, customer-focused team environment.
- A willingness to learn.
- Self-motivated and able to own your role and work with minimal supervision.
- Previous automotive, equipment dealer, or rental experience is a plus.
What You’ll Love About Us:
- Great Company Culture: Great people, a high focus on values, professional development opportunities as well as company events (food trucks, BBQ’s, holiday parties, retirement celebrations and sporting events, to name a few!)
- Focus on Personal/Family Balance: Monday-Friday schedule.
- Rest and Relaxation: Generous PTO (paid time off) AND 8 paid holidays.
- Health Benefits: Medical with HSA and FSA options, Dental and Vision Plans.
- Life and Disability Benefits: COMPANY PAID Life Insurance, Short- and Long-Term Disability Plans
- Prepare for the Future: 401(k) with company match
Atlas is proud to be an Equal Opportunity Employer (veterans and disability included) and Drug Free Workplace
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