at U.S. CENSUS BUREAU, CHICAGO REGIONAL OFFICE in OAK BROOK, Illinois, United States
Job Description
- Leads a team of Field Representatives responsible for conducting interviews primarily in person (door to door) and when requested may conduct phone interviews to collect SC data as required within an assigned geographic area.
- Understands the SC being conducted including response patterns, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and resource material in directing Field Representatives to resolve issues.
- Assists with the training of Field Representatives.
- When needed, conducts in person interviews throughout the assigned geogrrpahic area.
- Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, and conducts supervisory and administrative duties.
