at Southern Illinois University Edwardsville (SIUE) in Alton, Illinois, United States
Job Description
Positio Title: Dental Clinic Clerk II - (CS25-161)
Location: Alton, IL
Division: Dental Med, School of
Apply Before: 00577
Department: Dental Med, School of
FLSA: Non-Exempt
Description: Description
Overview
Are you enthusiastic about delivering top-notch customer service to patients in a friendly and professional dental clinic?
The SIU School of Dental Medicine in Alton, IL seeks full-time qualified Dental Clinic Clerk II candidates to support phone calls, prepare & maintain electronic patient charts, and assist faculty in providing effective and efficient patient care at the School of Dental Medicine.
The SIU School of Dental Medicine provides a range of treatments, cutting-edge dental therapy, and individualized care in a modern and relaxed setting.
What You Will Do
- Answers, screens, and routes telephone inquiries from patients to handle messages, transfer calls or locates party via public address system
- Assist Team Leaders in ensuring that all patients are actively being treated, transferred, placed on recall or inactivated by performing computer entries as directed
- Schedule emergency, screening, consult appointments for student, faculty, residents, and patients
- Provides, relays, and retrieves information to assist students, dentists, Team Leaders and faculty for patient management
- Utilizes clinical information system, kiosks, reports, and databases needed to manage patient care, student, faculty, and clinical needs
- Prepare, maintain, control distribution, retrieve, and file electronic patient charts
Minimum Acceptable Qualifications
Minimum Acceptable Qualifications
- High school graduation or equivalent
- One year (12 months) of experience:
- Comparable to that performed at the Dental Clinic Clerk I (https://www.sucss.illinois.gov/pages/classspec/ViewSeries.aspx?tblCS_SeriesID=103) level of this series
- Certified Dental Assistant in a dental clinic facility, program, or in dentistry practice, if required by employing institution
The Ideal Candidate Will Have
- High degree of people skills
- Ability to effectively communicate in person and via phone to work harmoniously with patients, parents, staff, students, and faculty
- Experience with basic business software with the ability to enter data utilizing spreadsheets and databases
- Knowledge of dentistry, terminology, and practice is preferred
What We Offer
Monday-Friday 8:30-5:00 onsite work schedule
SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:
- Medical, dental, and vision insurance
- University tuition waivers (full-time receive 100% waiver of tuition)
- Life insurance
- SURS retirement plan
- Supplemental retirement savings plans
- Paid vacation and sick leave accrual
- Generous holiday schedule/paid holidays
- WorkLife programs
- Employee Assistance Program (mental health and wellness)
- Employee discounts (local and national retailers)
- Flexible Spending Account Pr
Equal employment opportunity, including veterans and individuals with disabilities.PI274468396
