in Cook - Chicago, IL
Job Description
State Farm Insurance Agency seeks an Insurance Customer Service-Agent Team Member to join their team. Insurance experience and Insurance Licenses are preferred; however, we'll consider a high motivated, enthusiastic, fast learner, who is enjoys dealing with customers on a daily basis.
Benefits:
- Base Comp*
- Bonus Incentive*
- Paid time off
- Profit Sharing Retirement Plan
- Mon-Fri Daytime Schedule (No weekends or evenings)
- Paid Initial & Ongoing Training
- Professional development
- Professional office work environment
- Growth potential/opportunities for advancement
- *Total comp depends on experience, education, insurance licenses, skillset
Responsibilities:
- Establish insurance customer relationships and follow up with insurance customers, as needed.
- Provide prompt, accurate, and friendly insurance customer service. Insurance service can include responding to insurance inquiries regarding insurance availability, insurance eligibility, insurance coverages, insurance policy changes, insurance claim submissions, insurance billing clarification, etc.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Continuous network to develop and sell insurance products to prospective insurance customers
- Review policies to discover gaps and cross sell existing insurance customers based on their needs
