Relationship Banker

at Providence Bank & Trust in Frankfort, Illinois, United States

Job Description

We are currently seeking an enthusiastic and team-oriented individual to join our Retail Team!  If you are looking for a rewarding career in banking where you can shine professionally, provide superior customer service and give back to the community, consider joining Providence Bank & Trust and becoming part of our team.  We are always growing and making our communities stronger while achieving our goals.  We give back, we give thanks, and we give our all.  Employees make us more than just a bank...they make us a community.

This individual will be based in Frankfort, IL

WORK HOURS:

Lobby & Drive-Up

Monday - Friday:  8:15 a.m. - 5:15 p.m.

Saturday:  8:15 a.m. - 12:15 p.m.

Schedule will vary according to business needs.  Must be able to work a flexible schedule including Saturday.  Hours subject to change to meet business needs.

SUMMARY:

The Relationship Banker is responsible for enhancing customer relationships by providing excellent customer service while servicing all the customers’ financial needs.  This position calls for individuals who have a passion for superior customer service and are enthusiastic and team oriented.  In this dual role, the Relationship Banker will handle a variety of financial transactions and new account openings for individual and business clients.  The Relationship Banker will look for opportunities that support the bank's strategy by engaging with customers to meet their financial needs and make referrals to business partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Support relationship building efforts within the branch.
Contribute to overall branch operation.
EDUCATION, EXPERIENCE, CERTIFICATION:

Required:

High School diploma or equivalent (GED)
One (1) year of job-related experience in a customer service, financial service, or sales role. 
Preferred:

Banking experience.
Effective customer relationship building skills including ability to sell, cross-sell and refer products.
Basic knowledge of retail products, policy, procedures, documentation, and systems.
Proven customer service and interpersonal skills.
Excellent verbal and written communication skills.
Equal Opportunity Employer, including disability/veteran.

Salary Range:$17.00 To $25.00 Hourly

Salary Range Disclaimer:

The base salary range represents the low and high end of the salary range for this position.  Actual salaries will vary depending on factors including but not limited to experience and performance.  The range(s) listed is just one component of our total compensation package for employees.  Other benefits are listed below.

Benefits - Health, Financial Security & Work/Life Balance:

Providence Bank & Trust offers a comprehensive benefits package to help our employees stay healthy, feel secure and maintain a positive work/life balance.  Benefits will vary based upon employment status as well as hours worked per year.  Some of the available benefits include medical, dental and vision plans, long-term and short-term disability coverage, life insurance and other voluntary benefit options are available.  Retirement benefits include a 401(k) with employer match.  Our employees receive paid time off, including time to volunteer, paid holidays, and paid parental leave.  Other perks include education assistance, and our We CARE Program.