in Rock Island County, IL
Job Description
SUMMARY
Functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a C-Class general service technician.
ESSENTIAL DUTIES
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of most malfunctions and performs repair.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended by use of MPVI.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles when required or refers to the test technician.
- Communicates with service advisor about repair statuses and able to work under timelines set forth by the customer, service advisor and/or management.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Keeps up to date on manufacturer training.
- Supervises work of any apprentice technicians as assigned.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc.
- Operates all tools, hoists and equipment in a safe manner.
- Reports any safety issues immediately to management.
- Ensures security of customer information.
- Wears personal protective equipment at all times.
- Maintains manufacturer training of a minimum of 35% and Hyundai Expert training completed.
- Averages 40 flag hours per week.
- Completes multi-point inspection form on all appointed vehicles.
- Other tasks as assigned.
Education and/or Experience
- Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups customers or employees of organization.
Mathematical Skills
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
- Automotive Service Excellence (ASE) Certifications
- Automatic Transmission/Transaxle Certification for Auto/Light Truck
- Brakes Certification for Auto/Light Truck
- Electrical/Electronic Systems Certification for Auto/Light Truck
- Engine Performance Certification for Auto/Light Truck
- Engine Repair Certification for Auto/Light Truck
- Heating and Air Conditioning Certification for Auto/Light Truck
- Manual Drive Train and Axle Certification for Auto/Light Truck
- Suspension and Steering Certification for Auto/Light Truck
- Manufacturer Training
Physical Demands
- Use their hands to handle, control, or feel objects, tools, or controls.
- Stand for long periods of time.
- Use muscles to support the body for long periods without getting tired.
- Repeat the same movements.
- Kneel, stoop, crouch, bend, stretch, twist, reach out or crawl.
- Make quick, precise adjustments to machine controls.
- Use fingers, one or two hands to grasp, move, or assemble very small to large objects.
- Hold the arm and hand in one position or hold the hand steady while moving the arm.
- Move two or more limbs together (for example, two arms, two legs, or one leg and one arm while remaining in place or while moving.
- React quickly using hands, fingers, wrists, arms, legs or feet.
- Use muscles to lift, push, pull, or carry heavy objects.
- Be physically active for long periods without getting tired or out of breath.
- Adjust body movements or equipment controls to keep pace with speed changes of moving objects.
- Keep or regain the body's balance or stay upright when in an unstable position.
- See details of objects that are more than a few feet away & determine their distance.
- See differences between colors, shades, and brightness.
- While looking forward, see objects or movements that are off to the side.
- Hear sounds and recognize the difference between them & recognize where they came from.
- Focus on one source of sound and ignore others.
- Understand the speech of another person.
- Speak clearly so listeners can understand.
Work Environment
- Work both indoors and outdoors.
- Are often exposed to hazardous conditions and equipment that may result in minor injuries.
- Work in cramped work spaces that require getting into awkward positions and inside vehicles, such as trucks, cars, and vans.
- Are frequently exposed to contaminants, such as antifreeze and chemical degreasers.
- Almost always wear protective gear, such as goggles or earplugs.
- Are often exposed to sounds and noise levels that are distracting and uncomfortable.
- Sometimes work in extremely bright or inadequate lighting.
- Work in close proximity to others, such as when sharing the same space.
