at Central Garden and Pet in Schaumburg, Illinois, United States
Job Description
Job ID : JV-1337-OTHLOC-CpUxYfwy
KEY RESPONSIBILITIES Vendor Relationship Management- Act as the primary point of contact for Amazon and Chewy systems, building and maintaining strong relationships with vendor managers and support teams
- Develop strategic and innovative thinking about improving business in a very complex and competitive marketplace
- Create key customer business plans with data-driven metrics to achieve our sales goals; develop and track annual trade investments to deliver against business plans with goal of optimizing overall spending to deliver expected profitability
- Identify growth opportunities and recommend initiatives to capitalize on them (e.g., promotional campaigns, launch strategies, product innovation)
- Generate regular reports on performance, providing actionable insights and recommendations to leadership
- Regularly evaluate product catalog and partner with brand leads to ensure listings are accurate, optimized for search (SEO), and have compelling content to drive conversion
- Manage new product setups, variations, and catalog updates within vendor portals and Salsify platforms
- Collaborate with internal partners (supply chain, logistics) to forecast demand, manage inventory levels, and ensure optimal stock availability
- Proactively identify and resolve operational issues, including chargebacks, shortages, and shipping discrepancies
- Stay informed about Amazon and Chewy policies, algorithm changes, and market trends to adapt strategies accordingly
- Ability to plan and manage at both the strategic and operational levels
- Strong ability to work cross-functionally & transversely across the organization
- Strategic understanding of how to win online with Amazon and Chewy
- Demonstrated ability to thrive in a fast paced, rapidly changing environment
- Outstanding consultative selling abilities and excellent interpersonal skills with customers and partners
- Solid analytical skills to effectively analyze results and develop strategies and solve problems
- Experience with market research tools such as Stackline, Numerator, a plus
- Proficient in account level e-Commerce tools (Vendor Central, Chewy VDS, etc.)
- Love of pets a plus
- Strong listening and negotiation skills
- Commitment to deadlines, accuracy and professionalism
- Excellent written and verbal communication skills
- 3+ years of experience in e-Commerce consumer products sales
- Bachelor’s degree; Master’s degree a plus
- Comfortable, corporate office environment; frequent use of phone and PC; required overnight business travel approximately 10-15% of the time
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
