at Apex Systems in Vernon Hills, Illinois, United States
Job Description
Job#: 2091537
Job Description:
Overview
Apex Systems is looking for multiple Level 1 Technicians to install and configure hardware/software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment.
1st shift - 5:30am-2pm
*For immediate consideration, please send resume to Makenzie Hornsby, [email protected] with the subject “Level 1 Technician”*
Key Responsibilities
-Configure customers’ systems to their required specifications.
-Test systems to ensure 100% quality.
-Maintain minimum monthly productivity goals.
-Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
-Ensure that customers receive the highest level of customer service.
-Communicate issues concerning customer orders to the area Help Desk or Team Leader.
-Adhere to safety procedures and guidelines at all times.
Other Responsibilities
-Perform any additional duties assigned by management.
-It may be necessary on occasion for this individual to work beyond their regularly scheduled shift
-Overtime is to be expected and in some cases may be required
-Demonstrate ability to lift 25 to 50 lbs.
-Demonstrate ability to push and pull up to 10 pounds of force
-Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.
-Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.
Minimum Qualifications
High School Diploma or GED.
A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.
Other Required Qualifications
-Analytical skills and the ability to solve problems
-Ability to quickly learn about new technology and keep pace with an ever-changing industry
-Ability to assemble and disassemble computer equipment, mechanically inclined
-Obtain certifications and continually learn new technology.
Preferred Qualifications
-Net+ Certification
-Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers
-Basic knowledge of client’s internal systems
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
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