at First Bank Chicago in Northbrook, Illinois, United States
Job Description
Basic Function
This role is designed to train and mentor an individual pursuing a career in Relationship Banking.
Support the branch team by providing friendly and professional services to Bank clients including initial sales; service contact; troubleshooting; and providing the benefits of the Bank’s consumer and business product lines.
Assist clients visiting the branch and phone inquiries.
Essential Duties
This individual will be trained on relationship banking duties including:
-
Client development
-
Client service and maintenance within Relationship Banking
-
Teller duties as directed, including operating the cash recycler at the Highland Park or Northbrook Bank locations as needed
-
Banking product knowledge
-
Compliance/Risk
-
Adhere to compliance policies/procedures and internal controls
-
Support the Bank’s efforts to ensure successful CRA results by participating in any Bank sponsored CRA activities when available. Responsible for ATM/Debit Card duties
6. Responsible for ATM/Debit Card duties
7. Perform additional duties such as
-
Attend monthly meetings
-
Order and arrange supplies
-
Support Relationship Banking department in any capacity necessary
-
Assist with lobby management as needed
-
Assist with Safe Deposit access as needed in Highland Park location
Nonessential Duties
- Other duties as assigned
