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Office Support Associate

at Northeastern Illinois University in Chicago, Illinois, United States

Job Description

  • Creates, updates, revises, and retrieves files, records, and departmental contacts/LISTSERVs, which may include indexing and cross-referencing. Responsible for maintaining accurate, organized, and accessible information, including confidential materials.

  • Oversees the annual fixed asset inventory for multiple departments, ensuring accurate tracking, documentation, and compliance with university policies.

  • Develop and implement office procedures, workflows, and best practices to improve efficiency.

  • Prepares and maintains accurate and timely cash reconciliations to ensure financial records are complete.

  • Prepare purchase orders to coordinate the timely procurement of office supplies, ensuring a just-in-time inventory approach to minimize waste and optimize efficiency.

  • Assist in the coordination of department meetings and events.

  • Coordinate daily office operations and ensure an organized, professional, and efficient work environment.

  • Support onboarding of new faculty and staff, including workspace setup and systems access.

  • Maintain relationships with outside vendors including publishers. 

  • Troubleshoot and resolve administrative problems or inquiries independently when possible.

  • Greet visitors, answer telephones, and direct calls or messages to appropriate staff; initiate outgoing calls to gather requested information.

  • Provide front desk support as needed, managing reception duties to ensure smooth operations and maintaining effective communications with team members to coordinate services.

  • Monitor and review incoming correspondence, directing inquires or issues to the appropriate source for follow up and resolution.

  • Receive, sort and distribute incoming mail, packages and internal correspondence to designated recipients; ensure confidential and time-sensitive materials are handled appropriately.  

  • Prompt coordination of faculty classroom change requests.

  • Performs other related duties as assigned.

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Job Posting: 13058991

Posted On: Oct 21, 2025

Updated On: Oct 21, 2025

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