at Sinch America Inc. in Chicago, Illinois, United States
Job Description
ABOUT SINCHSinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal , Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
DESCRIPTION
As the VP of Marketing for Sinch Mailgun, you will lead the strategic marketing vision to accelerate growth for our SaaS product through both product-led growth (PLG) and demand generation for our mid-market and enterprise segments. Your key focus areas will be on driving self-service revenue growth, building brand awareness, and generating high-quality leads for our sales teams across global regions. You will work closely with Sinch's central marketing operations, regional field marketing teams, product, and sales to deliver impactful marketing campaigns and foster long-term customer engagement.
- Develop and execute a comprehensive marketing strategy for Mailgun, aimed at scaling product-led growth (PLG) revenue and supporting mid-market to enterprise sales objectives.
- Drive Mailgun's brand positioning, messaging, and voice to resonate with different customer segments, ensuring alignment across all marketing initiatives.
- Identify growth opportunities and industry trends to guide decision-making and refine marketing plans in collaboration with Sinch's central and regional teams.
- Partner closely with the central marketing operations team to leverage shared resources, best practices, and tools, ensuring consistency and efficiency in marketing execution across regions.
- Build and optimize self-service acquisition funnels to drive signups, trials, and conversions directly through our digital channels.
- Develop and oversee lifecycle marketing campaigns, targeting different stages of the customer journey to increase engagement, reduce churn, and maximize LTV.
- Collaborate directly with the product leader to ensure product updates, features, and customer feedback are integrated into marketing strategies that drive in-product engagement and feature adoption.
- Design and execute content strategies, SEO, and digital advertising efforts focused on self-service acquisition and user retention.
- Lead integrated marketing campaigns to generate high-quality leads for mid-market and enterprise segments, with measurable ROI.
- Partner closely with regional field marketing teams responsible for executing account-based marketing (ABM) programs to generate enterprise-level opportunities, providing strategic guidance, support, and resources to amplify local impact.
- Collaborate with sales and regional field marketing teams to align on ABM targets, develop lead-scoring models, and establish MQL-to-SQL handoff processes.
- Develop thought leadership content, events, and webinars to engage enterprise decision-makers, enhancing the effectiveness of ABM efforts by regional teams.
- Lead and mentor a high-performing marketing team, building specialized functions (e.g., growth/digital, performance, content, lifecycle) to support business goals.
- Foster close alignment with the product leader to ensure cohesive strategies, enabling a seamless product-to-market fit that addresses evolving customer needs and behaviors.
- Partner with central marketing operations and regional field marketing teams to streamline processes, share insights, and ensure unified execution across all customer touchpoints.
- Set clear goals, KPIs, and metrics for marketing initiatives, regularly reporting on performance, insights, and actions to senior leadership.
- Implement data-driven approaches and tools to continuously analyze the performance of campaigns, customer journeys, and funnel efficiency.
- Identify and test new channels, growth tactics, and technologies to optimize self-service acquisition and conversion rates.
- Drive a culture of experimentation within the marketing team, promoting A/B testing and iteration to refine strategies based on insights and results.
REQUIREMENTS
- Experience: 10+ years of progressive marketing experience, with at least 5 years in senior leadership roles in SaaS or technology marketing.
- Expertise in PLG and Demand Generation: Proven success in scaling product-led growth models and demand generation strategies within a SaaS or similar environment.
- Data-Driven Approach: Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Leadership Skills: Experience leading diverse, high-performing marketing teams, with a track record of collaboration across product, sales, and central marketing operations functions.
- Digital Marketing Proficiency: Hands-on experience in digital marketing channels including SEO, SEM, content marketing, and lifecycle marketing.
- Results-Oriented: Demonstrated ability to drive revenue growth and meet business objectives through creative, measurable, and scalable marketing initiatives.
- Excellent Communication: Strong storytelling and communication skills, with the ability to engage both internal and external stakeholders effectively.
OUR HIRING PROCESS
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us!
Benefits
- STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
- WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
- MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. get in touch and join us on our journey!
The annual starting salary for this position is between $220,000.00 - $245,000.00 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications.
This role will be accepting applications until 12/14/2025 at a minimum. Please note the application timeline may be flexible to accommodate a comprehensive candidate evaluation. To view full details and how to apply, please login or create a Job Seeker account
