Manager of Continuous Improvement

at Total Renal Care, Inc., DBA Davita in Rockford, Illinois, United States

Job Description

Posting Date11/26/2025

417 Ware Ave, Rockford, Illinois, 61107-6413, United States of America

Manager of Continuous Improvement Hospital Services
This role will be based in or near Chicago, IL, Elk Grove Village, IL, St. Paul, MN, Philadelphia, PA, Pittsburgh, PA, Milford, CT, or Plainfield, NJ and will require you to be in a place or location that's accessible to an airport where you can travel up to 50% of the time by air and some local driving.

DaVita's Hospital Services Group (HSG) is seeking a motivated and collaborative Manager of Continuous Improvement to support transformative initiatives across our hospital-based dialysis programs. This role will focus on driving process improvements, supporting operational excellence, and ensuring consistent execution of initiatives within acute care settings.

Each year, DaVita delivers over 1.3 million treatments across approximately 800 hospitals nationwide. The HSG team is committed to delivering clinical excellence, operational efficiency, and innovation at scale within hospital settings (https://www.davita.com/partners/hospitals).

The Manager of Continuous Improvement will report directly to the Director of Continuous Improvement, with a dotted-line reporting relationship to the Divisional Vice President supporting the Hospital Services Group within the assigned region. This role will serve as a strategic partner to the leadership team, fostering strong daily communication and collaboration. The Manager will be responsible for implementing, coaching, and sustaining process improvement initiatives across the division, ensuring alignment with organizational goals and priorities. In this capacity, the individual will identify opportunities for operational efficiencies, guide leaders through change management, and build capability within teams to support the long-term adoption of continuous improvement practices.

Essential Duties & Responsibilities
Facilitate trainings, workshops, and coaching sessions to build CI capability across teams.
Support cross-functional improvement initiatives that impact hospital-based dialysis programs and acute care operations.
Execute continuous improvement projects using Lean, Six Sigma, and other methodologies to improve quality, reduce costs, and streamline workflows.
Partner with local and divisional leaders to implement solutions and monitor sustainability of improvements.
Conduct data analysis and develop reports to measure performance against project goals.
Translate findings into clear recommendations and provide updates to leadership.
Collaborate with the CI Director and divisional leadership to ensure alignment with broader organizational goals.
Manage timelines and deliverables for assigned initiatives.
This role will be supporting their assigned Hospital Services Group (HSG) area and will require approximately 50% on-site presence.
Other Duties as Assigned

Education and Requirements

Required Qualifications:
Bachelor's degree or equivalent experience in nursing, healthcare administration, business, engineering, or a related field
1-2 years of experience supporting process improvement initiatives with measurable results
Knowledge and application of Lean, Lean Six Sigma, Six Sigma or similar methodologies
Strong problem-solving and analytical skills
Experience facilitating collaborative work sessions with diverse teams to reach decisions
Ability to collect, maintain, analyze, and report on complex datasets
Ability to communicate effectively with stakeholders at multiple levels of the organization
Experience working in cross-functional teams and managing multiple priorities
Ability to educate and influence without direct authority, as this role will not have any direct reports.

Preferred Qualifications:
Graduate degree in a related field
Lean Six Sigma certification
Familiarity with design thinking principles

What We'll Provide
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses... For full info follow application link.

DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.