at Volt Management Corp. in Springfield, Illinois, United States
Job Description
Volt is immediately hiring Community Specialist, Editorial in Irvine, CA.As a Community Specialist, Editorial, you will:
- As an Associate Editor for the Game franchise, you will be responsible for crafting a variety of player-facing communications for all Game franchise titles.
- The ideal candidate is a curious and efficient self-starter who understands the editorial process in a rigorous live operations environment.
- They have experience working within a gaming community and ideally a deep knowledge of the Diablo franchise and its communities.
- They have experience working with development teams as a liaison to build bridges, trust, and foster constructive dialogue with the community, and have experience working with broader marketing and publishing teams, supporting cohesive communication strategies.
- Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:
- Create compelling product communications such as blogs, patch notes, in-game messages, and more
- Contribute to content strategy and player-facing communications, including active engagement on community channels and reactive messaging
- Flexibility to adapt to shifting priorities and work hours as needed during critical phases of game development and live operations
Hybrid at our Irvine office (Tuesday-Thursday) is preferred, but open to full remote for the right candidate.
The ideal candidate will have:
- Familiarity with ARPG's; understanding of game mechanics, community channels, and content creators
- Minimum two years' experience working with product and brand communication teams and copywriting
- Minimum two years' experience with and in-depth knowledge of current community and content distribution channels, and the role they play in community and publishing strategy
- Minimum two years' experience driving editorial publishing processes, from draft to execution
- Manage full cycle of communication including sourcing the supporting assets, and overseeing the localization process for regional teams
- Manage editorial content calendars and milestones, delivering content to cross-functional and regional teams
- Establishing player feedback loops with players and development teams, providing meaningful reporting on community sentiment, concerns, and suggestions
- Bachelor's degree in communication, marketing, or relevant job experience
- Project management training and experience
- Proficiency with content publishing tools such as Content stack, Confluence, JIRA, SharePoint, Sprinklr, and Wrike
- A passionate gamer possessing ample experience with Diablo games
- Existing strong personal network within communities.
- Experience with mobile game communities and mobile gaming in general.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. ยง 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply to STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf To view full details and how to apply, please login or create a Job Seeker account
