Library Assistant

at Chicago Botanic Garden in Glencoe, Illinois, United States

Job Description

Title: Library Assistant
Exemption Status: Non-exempt
Department: Library
Reports to: Senior Director, Library
Year-Round Part-time (20 hours per week), on-site. Includes weekday and weekend shifts.
Supervises: Volunteers
Year-round Part-time employees scheduled to work at least 20 hours per week are eligible for the following Benefits:
Employee Assistance Program (EAP), Retirement plan
Vacation, Sick, Personal days, Holidays, Holiday Thank you pay
Garden membership - free to employees at Household Plus level
Discounts to Garden Shop, Cafe, Garden-sponsored educational classes
Events such as Orchid show, Night of 1,000 Jack-o'-Lanterns, Lightscape employee & friends preview night
Compensation Philosophy:
At the Chicago Botanic Garden, our compensation philosophy is rooted in our core values: Growth, Understanding, Resilience, and Trust through Transparency. We are committed to creating a workplace where everyone feels respected, valued, and appreciated.
Our objective is to create compensation and growth opportunities for our employees that are highly competitive, internally equitable and transparent. The foundation of our efforts is a straightforward approach that can be easily communicated by managers with defined pay ranges for all positions. When posting job openings, we share the minimum salary up to the budgeted amount.
The starting salary for new staff members is determined by considering the salary range assigned to the position and by reviewing the candidate's qualifications for the job as compared with job responsibilities. Prior work experience should be considered in determining the salary offer, provided that it is relevant to the job. Additional factors such as secondary language proficiency or advanced degrees that enhance performance may also be considered. A candidate's salary may exceed the minimum amount based on factors such as experience, additional skills (e.g., secondary language proficiency), or pertinent degrees that enhance the individual's contribution to the role but are not required. Opportunities for increased compensation are provided through referral bonuses, shift differentials, Thank You Pay, promotions, and periodic pay increases based on the Garden's overall performance and financial budgets.
Our total compensation and benefits package is people centric. We prioritize employee wellness across three pillars: physical, mental, and financial. Our goal is to offer innovative total rewards that support continuous professional growth, personal development, and provide the flexibility needed to balance personal and professional commitments.
Position Overview:
The Library Assistant at the Chicago Botanic Garden's Lenhardt Library will coordinate the interlibrary loan program, patron overdue book processing, and book collection maintenance, and will provide exceptional customer service while staffing the circulation desk. This is a year-round, part-time position working on-site, for 20 hours per week on both weekdays and weekends.
Responsibilities
In this role you will be responsible for the following:
Facilitate the interlibrary loan book lending and borrowing program via OCLC, CARLI/RAILS
Coordinate patron overdue, lost, and damaged book processing
Staff the circulation desk three afternoon shifts per week on Sunday, Wednesday, and Thursday
Perform circulation services, including check-in/check-out of materials, placing holds on materials, renewing materials, library card registration, and updating library card expiration dates
Provide exceptional customer service during each interaction with a guest
Assist guests by replying to questions in-person, by phone, and by email in a professional and friendly manner
Assist with locating materials and library technology
Maintain Stacks and Storage locations by shelving books, shelf reading, and edging collection
Track statistics and generate monthly reports
Assist librarians with other projects as requested
Qualifications

Our ideal candidate will have the following:
Bachelor's degree
Minimum two years of professional-level experience in a library
Experience with OCLC interlibrary loan IFM system
Experience with patron and access services
Experience staffing a circulation/information/reference desk
Excellent customer service skills with a friendly, professional, and patient demeanor
Experience searching online catalogs, databases, and reputable reference sources
Proficiency with Microsoft Office products and ability to learn new software quickly
Knowledge of Library of Congress call number system
Organized, detailed, efficient, quickly learns new skills, uses time productively
Collaborative; works well both independently and with others
Excellent written, oral, and listening skills
Friendly and professional during each guest interaction; enjoys... For full info follow application link.

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities