at Creative Circle, LLC in Chicago, Illinois, United States
Job Description
Our Healthcare client is seeking a fully remote Marketing Automation Manager to join their team for the next 12 months, 40 hours/week.
Role Summary
The role is responsible for designing, building, quality controlling, and executing high complexity omnichannel marketing campaigns. This individual will lead the development of personalized customer journeys and trigger-based programs to ensure the right message is delivered to the right audience at the right time through the appropriate channel. The position requires strong expertise in marketing automation, campaign execution, and deliverability optimization, along with the ability to collaborate across cross-functional teams and continuously improve performance through testing and analytics.
Top Must Have Skills
Hands-on experience with Salesforce Marketing Cloud, including campaign build and execution
Deep expertise in email marketing, database marketing, CRM, and 1:1 personalization strategies
Strong understanding of email deliverability, IP reputation management, and inbox placement optimization
Proficiency in SQL, HTML, CSS, and Excel
Proven ability to build complex customer journeys, trigger-based programs, and segmentation strategies
Strong quality assurance, testing, and campaign validation experience
Ability to manage multiple projects and meet deadlines in a fast-paced environment
Additional Qualifications
Salesforce Marketing Cloud Email Specialist Certification
5 or more years of hands-on experience building campaigns in Salesforce Marketing Cloud
3 to 5 years of experience in database marketing, CRM, email, digital, direct mail, or 1:1 marketing
Bachelors Degree
Strong analytical and problem-solving skills with the ability to identify root causes and recommend solutions
Excellent written, verbal, and interpersonal communication skills
Demonstrated ability to work independently and lead initiatives without daily supervision
Strong project management and stakeholder management skills
Ability to think strategically while executing with precision
Experience collaborating with cross-functional teams including marketing, technology, analytics, and agencies
Continuous learner who stays current with industry trends, tools, and best practices
Responsibilities
Build, quality control, and execute complex omnichannel marketing programs including base journeys and trigger-based campaigns
Ensure high quality, on-time, and error-free implementation, testing, and quality assurance within the marketing automation platform
Create, review, and maintain quality control documentation to ensure campaign accuracy and completeness
Monitor email deliverability across domains and provide recommendations to improve inbox placement and resolve IP reputation issues
Identify campaign or deliverability issues, determine root cause, and implement corrective actions
Participate in agile delivery processes including design, build, testing, and continuous optimization
Maintain documentation in alignment with departmental policies and procedures
Implement advanced capabilities including targeting, personalization, segmentation, and dynamic content to optimize customer experience
Develop and execute test plans, analyze results, identify winning strategies, and recommend ongoing optimization opportunities
Lead collaboration with internal and external partners to execute email, direct mail, SMS, and media campaigns
Provide project updates, highlight risks, and ensure alignment with leadership expectations
Deliver strong customer service and consistently meet or exceed stakeholder expectations
Stay current on industry trends, emerging technologies, and best practices and provide recommendations for adoption
Foster a collaborative team environment through strong relationships, continuous learning, innovation, and a results-driven mindset
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
meggan.sharma@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : MS14-1986613 -- in the email subject line for your application to be considered.***
Meggan Sharma - Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 05/11/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
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