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Loan Operations Representative

at First Bank Chicago in Northbrook, Illinois, United States

Job Description

Description

This position reports to VP/Loan Servicing

Basic Functions

Provide support to the Bank’s loan function by reviewing new/renewed loans; reviewing loan advances, payments and rate changes; and processing paid loans.

Essential Duties 

1. Perform basic loan servicing functions for a variety of loan types (Commercial Real Estate; Commercial and Industrial; Consumer) 

  • Apply payments and advances to loans 
  • Act as servicing agent for participated/syndicated loan transactions 
  • Perform servicing for troubled loans, i.e., non-accruals, OREO, and charge-offs 
  • Pay invoices 
  • Pay assessment fees for Residential Condominium Loans 
  • Pay real estate taxes 
  • Process paid loans 
  • Prepare payoff letters 
  • Prepare release deed if necessary and send for recording 

2. Review new and renewed loans 

  • Review new and/or renewed loans on the Fiserv system against boarding data 
  • Responsible for maintaining original loan documents and files in the collateral vault 

3. Answer client inquiries regarding loan balance, transactions & payoffs 

  • Transfer money between accounts 
  • Prepare wire transfer requests 
  • Research and correct errors 

4. Audit data entry of new and renewed loans 

  • Perform maintenance as needed 
  • Scan key loan documents 

5. Audit all previous day’s servicing activity 

  • Correct errors as found 
  • Perform reconciliation process for GL accounts 

6. Monitor hazard and flood insurance  

  • Contact agents/borrowers to obtain current certificate of insurance 
  • Update weekly insurance tickler report 
  • Add lapsed insurance coverage to force placed insurance program  

7. Perform additional departmental duties such as: 

  • Order credit reports, title work and/or flood searches 
  • Assist with Board reports 
  • Update Procedures 
  • Input CRA/HMDA information into the FFIEC CRA/HMDA data entry software 
  • Assist in the processing of construction draws 
  • Update collateral & insurance report 
  • Prepare Subordinations of lien  
  • Provide notary services 
  • Monthly insurance monitoring 
  • Monthly available commitment report monitoring 
  • Collateral maintenance for tax certificates secured loans 
  • Review daily reports 
  • Update loans secured by stock/bonds/investment accounts report 
  • Input Customer Due Diligence and Beneficial Ownership information into BAM+ 

Nonessential Duties 

  • Other duties as assigned
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Job Posting: 13479867

Posted On: May 15, 2026

Updated On: May 19, 2026

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