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Operations Manager- New Installation (Chicago)

at TK Elevator Corporation in Downers Grove, Illinois, United States

Job Description

Who we are

What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Operations Manager – New Installation in Chicago, IL
Responsible for successfully managing all new installation operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan.
ESSENTIAL JOB FUNCTIONS:

Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline
Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees
Plans, directs, and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools
Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue
Develops and maintains strong working relationships with contractors, elevator consultants, construction firms, and architects
Reviews and signs off on all bids. Includes attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs
Reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals
Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements
Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team
Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees
Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations
Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer documenting findings
Performs other duties as may be assigned
ESSENTIAL JOB FUNCTIONS:

Who we are looking for
EDUCATION & EXPERIENCE:

Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
Requires a valid driver’s license and a satisfactory Motor Vehicles Report.
Thorough knowledge of the elevator industry and general management methods within the elevator industry
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

What we offer
Salary range: $100,000-$184,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program.
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:

15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com

Permanent
Engineering & urban mobility
Engineering and Site Operations
Experienced professionals

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Job Posting: 13507120

Posted On: Jun 02, 2026

Updated On: Jun 02, 2026

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