HR and Quality Manager

at Insight Global, LLC in Antioch, Illinois, United States

Job Description

Job Description

Position Overview

Insight Global is seeking a hands-on HR & Quality Manager to support warehouse and shop operations. This role will lead HR functions for hourly and shop employees, while also owning quality, safety, and OSHA compliance initiatives across production and warehouse environments.

This is a highly visible role ideal for someone who thrives in a fast-paced, operational setting and can balance people leadership with regulatory and quality oversight.

Key Responsibilities

Human Resources Leadership

Serve as the primary HR leader for warehouse and shop employees

Manage full-cycle HR responsibilities including:

Employee relations and conflict resolution

Recruiting, onboarding, and retention strategies for hourly workforce

Coaching front-line supervisors on performance management

Ensure compliance with company policies, employment laws, and HR best practices

Lead disciplinary actions, investigations, and documentation processes

Support workforce planning and staffing needs for operations

Quality Management

Develop, implement, and maintain quality standards for warehouse and shop operations

Monitor production processes to ensure adherence to company and customer specifications

Conduct routine audits and inspections within the facility

Identify process improvement opportunities to reduce defects and increase efficiency

Partner with operations leadership to drive continuous improvement initiatives

Safety & OSHA Compliance

Lead all safety programs and ensure full OSHA compliance across the site

Conduct safety training, toolbox talks, and employee education

Manage incident reporting, root cause analysis, and corrective actions

Maintain safety documentation and ensure regulatory readiness

Proactively identify hazards and implement preventative measures

Drive a culture of safety accountability across all levels of the organization

Operational Partnership

Collaborate closely with warehouse and shop leadership to support day-to-day operations

Act as a bridge between HR and Operations to align workforce and production goals

Support leadership with performance metrics, reporting, and labor insights

Participate in leadership meetings and strategic planning

Key Competencies

Strong leadership and communication skills

Hands-on, proactive mindset

Ability to balance compliance, people, and operations priorities

Detail-oriented with a focus on risk mitigation and process improvement

Comfortable in fast-paced, labor-intensive environments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of experience in HR, Quality, or Safety roles in a warehouse, manufacturing, or industrial environment

Strong knowledge of OSHA regulations and workplace safety standards

Experience supporting hourly workforces and shop floor environments

Demonstrated experience in employee relations and conflict resolution

Ability to work directly on the floor and engage with employees at all levels

Bachelor’s Degree in HR, Business, Safety, or related field

Bilingual in Spanish HR or Safety certifications (PHR, SHRM-CP, OSHA certifications, etc.)

Experience in pallet, lumber, logistics, or similar industrial operations

Background in quality systems or continuous improvement methodologies