at PCCEO, Inc in Peoria, Illinois, United States
Job Description
Job Title: Head Start HR Representative
Position Summary
The HR Representative provides day-to-day human resources support for Head Start program employees under PCCEO, Inc. This position focuses on routine HR functions, employee support, onboarding, and administrative HR processes. The role works closely with and reports to the HR Consultant, who oversees strategic HR decisions and compliance.
This is an entry-level, hands-on generalist role requiring strong customer service skills, attention to detail, and the ability to manage multiple HR processes efficiently.
Key Responsibilities
Human Resources Support
- Serve as the primary HR contact for Head Start employees for routine HR inquiries
- Provide excellent customer service and timely responses to employee needs
- Assist with interpreting and communicating HR policies and procedures
- Maintain employee records and ensure accurate documentation
Onboarding & Recruiting Support
- Coordinate and facilitate onboarding processes for new hires
- Prepare and manage new hire paperwork using DocuSign and internal systems
- Ensure all pre-employment requirements are completed (background checks, documentation, etc.)
- Assist with job postings and applicant tracking as needed
HR Administration
- Maintain HR files and ensure compliance with recordkeeping requirements
- Support benefits administration by assisting employees with enrollment and questions
- Process personnel changes (hires, terminations, status updates)
- Generate reports and maintain HR data using Microsoft Office tools
Payroll & Systems Support
- Assist HS Director with payroll and timekeeping functions through ADP
- Ensure employee data in ADP is accurate and up to date
Compliance & General HR Duties
- Support compliance with company policies, procedures, and employment regulations
- Assist the HR Consultant with audits, reporting, and special projects
- Maintain confidentiality of sensitive employee information at all times
- Works closely with Head Start leadership and staff
Qualifications
Required
- Minimum 3 years of HR experience (generalist or multi-functional HR role preferred)
- Experience with ADP payroll systems
- Proficiency with DocuSign and Microsoft Office Suite (Outlook, Word, Excel)
- Strong customer service and communication skills
- Ability to handle confidential information with discretion
- Highly organized with strong attention to detail
Preferred
- Associates in business administration, or related field
- Experience working in a Head Start program or nonprofit environment is a plus
Key Competencies
- Customer-focused mindset
- Strong interpersonal and communication skills
- Time management and ability to prioritize tasks
- Adaptability in a fast-paced environment
