Smallwares Manager

at Jetro Holdings, Inc in Alsip, Illinois, United States

Job Description

Smallwares Manager

JOB DETAILS

Position Title:Smallwares Manager

Department:Small Wares

Supervisor:Branch Manager

FLSA:Non-exempt

Position Summary:

Responsible for the receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided. 50% or more of the job includes manual labor.

Essential Functions:

+ Ensure proper customer service and works to develop relationships with customers.

+ Supervises and works together with Small wares Supervisor (if applicable) and Stocker/s to assure that shelves are stocked and merchandise is rotated.

+ Assists in developing schedules, monitors performance and recommends the proper discipline as appropriate including termination.

+ Trains employees in job responsibilities and safe operating procedures :

+ Interview candidates and recommends for hires.

+ Reviews in inventory for products rotation on a daily basis to prevent shrinkage and damages.

+ Rotates products as needed.

+ Ensures that shelf pricing is correct and reflects the most recent pricing and market condition.

+ Supervises and works alongside the Stocker/s in the receiving of all small wares products and ensures that the proper paperwork is completed.

+ Physically breaks down pallets, stocks products and organizes displays.

+ Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.

+ Supervises the ordering of small wares products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to expirations and not have too much inventory on hand.

+ Coordinates that the pallets stored in the racks have the proper block and date tags.

+ Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing and pulling out pallets and cleaning underneath.

+ Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold.

+ Assures that trash is removed from floor and properly handled.

+ Makes sure that low stock/out of stock information is communicated to the inventory Controller after carefully checking the system and rack for product.

+ Maintains that all signage is correct and that the flyers prices are reflected on the product.

+ -Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, and space allocation) and creatively merchandises and sets up impulse areas for merchandising.

+ Performs weekly self audits

+ Performs additional duties, responsibilities and projects as assigned.

Other Responsibilities:

+ Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

+ Bachelor’s Degree, OR High School Diploma OR GED with at least 4 years of experience in customer service, OR any appropriate combination of education and experience.

+ Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

+ Ability to effectively present information and respond to questions from managers, clients, and general public

+ Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

+ Proven leadership skills; ability to supervise and direct employees.

+ Effective oral and written communications skills

+ High level of interpersonal skills to handle sensitive and confidential situation and documentation.

+ Commitment to company values and strong customer orientation.

Physical Requirements:

+ Lift/Carry Abilities (measured for maximum or average load)

+ Lift – 50 lbs

+ Carry strength (50’ or less) – 50 lbs

+ Frequent lift/carry (> 12x/hour) – 50 Ibs

+ Constant lift/carry (> 30x/hr) – 20 lbs

+ Physical Aptitudes (rated based on level of skill involved)

+ Agility/dynamic balance 80-100%

+ Finger dexterity – 80-100%

+ Manual dexterity – 80 – 100%

+ Posture Tolerance (rated based on frequency or time involved)

+ Stand/walk – constantly (4 hours at time)

+ Reach above shoulder level – occasionally

+ Twist/tum head – frequently

+ Bend over/stoop – occasionally

+ Climb steps/ladder – occasionally

+ Kneel/squat – occasionally

Work Environment:

+ Temperature is moderate

+ Equipment in motion (forklifts, electric pallet jacks, scooters)