at Creative Circle, LLC in Chicago, Illinois, United States
Job Description
Our hospitality client is seeking a freelance Digital Marketing Specialist to join their team through the summer. This is an exciting opportunity for a technically strong marketer to support lifecycle marketing initiatives while working across email, SMS, and web content. The ideal candidate has hands-on experience executing campaigns, optimizing performance through data, and managing digital touchpoints that enhance customer loyalty and engagement.
- Type: Freelance (20-30 hours a week)
- Duration: 12 weeks (Through the summer, possibility to extend)
- Location: Hybrid - 2 days per week onsite
- Office: State-of-the-art office located in River North, Chicago
- Onsite Schedule: Flexible in-office days
In this role, you'll be responsible for building and optimizing email and SMS campaigns using Braze (or a similar platform) and updating website content through WordPress. This position is well-suited for someone with a strong understanding of lifecycle marketing, customer loyalty programs, and web content management.
RESPONSIBILITIES:
- Execute and optimize existing lifecycle marketing campaigns across email and SMS channels
- Manage automated customer journeys including welcome series, onboarding flows, engagement campaigns, and retention programs
- Monitor and report on key performance metrics such as open rates, click through rates, conversion rates, and revenue attribution
- Maintain the marketing calendar and ensure timely execution of scheduled campaigns
- Manage day to day website operations including content updates, page creation, and general site maintenance
- Run A/B tests to improve website conversion rate
- Provide actionable insights and recommendations to optimize campaign and site performance
- Track and report on ROI and the overall business impact of marketing activities
REQUIREMENTS:
- Experience setting up and executing email and SMS campaigns, ideally using Braze or a similar marketing automation platform
- Familiarity with WordPress for website content updates and ongoing site maintenance
- Strong understanding of lifecycle marketing and customer loyalty programs
- Ability to adapt to existing systems, tools, and processes
- Data driven mindset with experience creating reports and using insights to optimize performance
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
kailey.carter@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : KC26-DigitalMarketingSpecialist -- in the email subject line for your application to be considered.***
Kailey Carter - Recruitment Strategist
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 06/08/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
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