at World Food Enterprises d/b/a Deli 4 you in Norridge , Illinois, United States
Job Description
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems; Resolve customer complaints or answer customers' questions regarding policies and procedures; Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes; Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance; Discuss job performance problems with employees to identify causes and issues and to work on resolving problems; Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
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