Account Manager, Commercial

at Motus, LLC in Chicago, Illinois, United States

Job Description

Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who drive. Combining 80 years of expertise with innovative technology, Motus enables organizations to optimize spend and increase productivity across their workforce. With solutions purpose-built to enable data-driven insights and strategic decision making, Motus is the preferred vehicle reimbursement partner to top Fortune 500 companies globally. 

 At Motus, were dedicated to making WorkLife better for everyone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day  WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether. 

Position Description:  

The Motus Business Development group is looking for a customer-focused sales professional to join the team as a Commercial Account Manager. The Account Manager will be responsible for a book of business of customers with current contract values between $20k-50k in annual recurring revenue (ARR). This is a quota-carrying position, and you are charged with driving revenue through renewals, upsells, and account growth.  

Our ideal candidate has excellent communication skills, a passion for customer service, and a curiosity about building a career in Business Development.  

Position Duties:  

• Exponentially grow revenue base for your book of business by leading account retention, expansion, and renewal, and by driving upsells for new products 
• Serve as the primary point of contact for a book of business and continually delight customers with a positive, customer-centric attitude  
• Consult with customers on new features and product offerings to drive upsell revenue  
• Develop relationships with customers and serve as their strategic partner  
• Provide education and coaching to drive product adoption and improve product value for customers  
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and events 
• Partner with the Solutions Consultant team on revenue-generating, revenue brainstorming, or customer retention planning  
• Apply cross-departmental methods when non-revenue-generating projects arise within the assigned book of business  
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes  
• Think creatively to tackle customer problems  

Desired Skills & Experience:  

• 1-3 years of BDR, Sales, or Account Management experience within a software organization 
• Experience in a one-to-many SMB customer or prospect territory with metric-driven success criteria  
• Strong and strategic collaborator with the ability to discern when to engage team members in the development of solutions and when to take accountability and work independently  
• High degree of emotional intelligence and empathy  
• Outstanding communication (written and verbal) and presentation skills  
• Proven track record and desire to work and excel in a fast-paced environment 
• Excellent multi-tasking, organizati
  
  
  
  Equal employment opportunity, including veterans and individuals with disabilities.
  
  

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