at Ross Recruiting dba JBL Resources in Grand Rapids, Michigan, United States
Job Description
Senior Quality Systems Coordinator
Location: Cary, Illinois
About Our Client:
Our client has built a high-trust, people-first culture driven by real employee feedback and a commitment to innovation, collaboration, and performance. Known for fostering an environment where employees feel valued, supported, and empowered to grow, the organization continues to set itself apart as an employer of choice. Working here means joining a team of top technical professionals bringing cutting-edge products to the forefront—offering driven individuals the opportunity to make a meaningful impact every day.
Key Responsibilities:
- Coordinating Change Control, Nonconformance, and CAPA workflows to ensure their timely progression, closure, and compliance.
- Monitoring record status, identifying bottlenecks, and proactively driving actions to meet the integration timeline.
- Facilitating cross-functional alignment to ensure the completeness, accuracy, and consistency of quality records.
- Ensuring downstream impacts (e.g., document updates, training, implementation activities) are identified and tracked effectively.
- Developing and communicating summaries, dashboards, and status updates to stakeholders and leadership.
- Drawing conclusions on overall system health and recommending targeted actions.
- Scheduling and leading recurring and ad hoc meetings to drive progress, remove barriers, and ensure accountability.
- Partnering with cross-functional stakeholders to define priorities and align on next steps.
- Documenting meeting outcomes, action items, and decisions, while ensuring follow-up to achieve closure.
- Identifying and escalating risks, delays, or compliance concerns in a timely and structured manner.
- Ensuring critical issues are visible and appropriately managed through resolution.
- Managing document control activities, including document creation, review, approval, and lifecycle management.
- Serving as a SharePoint administrator to maintain document repositories, permissions, and structure.
- Ensuring document organization supports accessibility, traceability, and compliance requirements.
- Supporting migration and harmonization of documents as part of integration activities.
Qualifications:
- Bachelor’s degree in science, engineering, business, or related discipline preferred.
- 3–6+ years of experience in quality systems, regulatory, or compliance roles within a regulated industry.
- Working knowledge of quality system processes (Change Control, CAPA, Nonconformance, Document Control).
- Strong ability to assess process performance, identify gaps, and drive improvements.
- Demonstrated project coordination and organizational skills, with ability to manage multiple priorities.
- Strong communication and stakeholder engagement skills, including escalation and influence across functions.
- High attention to detail with a commitment to accuracy and quality.
- Proficient in Microsoft Office tools, including Teams, SharePoint, Excel, PowerPoint, and Word.
- Experience using SharePoint as a document management platform (including administration and maintenance).
- Ability to create reports, dashboards, and presentations to communicate status and insights.
- Detail-oriented with strong organizational skills.
- Customer service-focused with a proactive and responsive mindset.
- Ability to operate independently while effectively coordinating across teams.
- Strong analytical and critical thinking skills.
- Action-oriented, with the ability to drive execution and accountability.
- Ability to work flexible hours to accommodate German time zones.
- NO C2C CANDIDATES
Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
