at MIDLAND STATES BANK in Rockford, Illinois, United States
Job Description
Position Title: Loan Servicing Specialist II
Locations: Rockford_IL_Highcrest
Time Type: Full time
Req ID: JR1383-Rockford_IL_Highcrest
At Midland, we’re proud to be a little different. You can see it in our bright orange signs-but there’s more to it than that. With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.
For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking.
We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.
Our humble ambition keeps us growing, giving back, and looking ahead. We’re innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel.
You might say we’re unlike any other bank.
And you’d be right."
At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.
Loan Servicing Specialist II
Salary Range: $20.00 - $22.25 an hour
Position Summary
This position falls within Loan Servicing, the production arm of Loan Operations. The Loan Servicing Specialist II is primarily responsible for handling the basic to moderately complex functions assigned to Loan Servicing within the following areas: Loan Servicing, Loan Booking, Loan Collateral and Loan Escrow. This individual will assist and provide support as needed in order to foster and sustain a strong team environment.
Loan Servicing functions entail performing daily maintenance into the Core system from basic to complex requests, working exception reports, processing maintenance Workflows, performing balancing tasks for various loan accounts, researching and clearing recon items, researching and resolving Credit Bureau disputes, resolving Lockbox rejects, performing various payment processing functions, processing non-performing loan and charge-off transactions, processing floor-plan and participation loan transactions, researching and responding to customer inquiries.
Loan Booking functions entail onboarding loans to our bank’s Core system as they come from Loan Funding. Loan Booking handles onboarding all consumer and commercial loans, and the mortgage portfolio as well as performing maintenance for renewals and change in terms.
Loan Escrow functions entail ensuring all real estate taxes, insurance premiums, and PMI/MIP premiums are properly disbursed and paid for all borrowers who escrow these payments through their loans. Loan Escrow is additionally responsible for running escrow analysis, performing maintenance on the bank’s Core system, posting payment exceptions, and tracking delinquent real estate taxes.
Loan Collatera
Equal employment opportunity, including veterans and individuals with disabilities.
PI285481364
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