Client Accounting Supervisor

at Skadden, Arps, Slate, Meagher, & Flom LLP in Chicago, Illinois, United States

Job Description

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.

About Us
Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.

The Opportunity
We are seeking a Client Accounting Supervisor to join our Firm. This position will be based in our Chicago office (hybrid). The role entails supervising the daily activity of department personnel and ensures operating needs are met. Provides problem solving assistance and participates in large department projects. Provides suggestions and alternatives to improve the entire client accounting process.

Facilitates optimal day-to-day operations of all department functions, including developing local workflows/guidelines and ensures accurate, timely responses for departmental services.
Coordinates and oversees department projects, day-to-day operations, and long-range plans.
Recommends and implement changes and improvements in methods and procedures to higher-level management.
Ensures billing staff follow through with assigned Billing Partners to complete billing actions; assist partners with billing and collection challenges.
Prepares client bills and design complex/customized charts and reports to accompany bills.
Collects accounts receivable and support effective billing/collections strategies by analyzing reports, identifying trends, and meeting with partners to discuss goals, issues, and objectives.
Communicates professionally with internal and external clients, including communicating with clients (verbally and in writing) on behalf of partners regarding unpaid bills and partial payments/on-account payments.
Builds strong working relationships across the department to maximize collections processes.
Conducts monthly review of partner investment reports.
Provides daily oversight of assigned business services professionals: define performance expectations, monitor performance, delegate assignments, resolve conflicts, and guide problem resolution.
Uses the Firm's performance management process to communicate expectations, coach employees, and manage unsatisfactory performance.
Prepares performance evaluations and recommend salary increases (where applicable).
Recommends and participates in disciplinary procedures; initiate disciplinary procedures in collaboration with Human Resources and/or Firm management.
Advises employees on timely escalation of critical and/or sensitive billing matters; handle complex/sensitive matters requiring independent discretion and judgment.
Participates in interviewing, selection, and training processes.
Recommends guidelines and practices that promote efficiency, effectiveness, excellent customer service, and improved employee relations aligned with the Firm's Core Values.
Communicates and administers departmental policies and procedures consistently with the Firm's philosophy.
Develops and communicates departmental guidelines/procedures.
Ensures current knowledge of Firm policies and practices, current knowledge of industry trends, and continued professional development for business services professionals.
Monitor time, attendance, overtime, and expense reports for accuracy/appropriateness and compliance with Firm policies.
Develops and monitors budget for assigned department (where applicable).
Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
Manages Firm resources responsibly.
Complies with and understands Firm operation, policies and procedures.
Performs other related duties as assigned.

Qualifications
Knowledge of Client Accounting best practices, trends, and techniques.
Proficiency with relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
Demonstrates strong interpersonal, written, and verbal communication skills; ability to provide excellent customer service and build effective working relationships.
Strong interpersonal, written, and verbal communication skills; ability to provide excellent customer service and build effective working relationships
Close attention to detail; strong... For full info follow application link.

Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers.