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Director, Customer Partnerships

at Parts Town, LLC in Addison, Illinois, United States

Job Description

Position at Parts Town

See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks
Parts Town Pride - check out our virtual tour and culture!
Hybrid Work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Jobat aGlance
The Customer Partnerships Director(AKAPARTnershipBuilder)will overseeakeygroup ofChains Segmentcustomers. This role is responsible for developing and maintaining relationships for a strategic set of customers through account penetration, sales, and marketing activities. Sales & marketing activities for each customer include: building a business plan to maximize profitable growth, prioritizing time and resources to fulfill the plan, building communication and other proactive tools with marketing to increase sales, creating new business building opportunities, and successfully leading projects. We are looking for an individual who can build strong relationships with customers, setpriorities,and follow through on commitments!

A Typical Day
Manage and drive strategic account performance through development of business plans to maximize profitable growth
Deliver annual sales, MP overall contribution objectives
Obtain new accounts to consistently meet and exceed quarterly and annual sales quota
Proactively build and maintain in-depth knowledge of industry trends and competition
Cultivate a network of influential contacts at all levels of customers to achieve sales objectives within assigned customers
Work collaboratively withsales,marketing,and customer experience teams to maximize initiatives by sharing knowledge and developing proactive tools

To Land This Opportunity
You have 5-7 years of experience in a fast-paced, high growth consultative & collaborative sales environment
You've previously led,and grown a sales territory
You have a proven track record ofsuccessin national account leadership, account development, project management, and data management
Your people & presentation skills are top notch!
You're an all-star communicator and are fluent in English (both written and verbal)
You can accommodate up to 30% travel time
Knowledge of Supply Chainand Marketing is a bonus!

About Your Future Team
Our team is all about building genuine relationships and working collaboratively within Parts Town and across the industry. We'rea fun bunchwith ambitious goals.When we are in the office, we love to celebrate big wins, birthdays, and milestone anniversaries. We are also known for our extensive potlucks!

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $77,539.27 - $115,833.79 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

 


We are an E-Verify... For full info follow application link.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.        
        
        

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Job Posting: 13555192

Posted On: Jun 29, 2026

Updated On: Jun 29, 2026

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