at Cherry Tree Dental in Winfield, Illinois, United States
Job Description
Dental and Business Assistant (Full-time)
DuPage Family Dental, a Cherry Tree Dental Office | Winfield, IL
DuPage Family Dental, a Cherry Tree Dental Office, has a great opportunity for a motivated individual to join our team!
Cherry Tree Dental is changing the face of group dentistry, and we are committed to our dentists, clinical staff, and support team by providing a positive company culture rooted with an unparalleled team synergy. We value and invest in our employees by offering professional growth opportunities, competitive compensation and benefits with a work-life blend.
Why You’ll Love Working Here:
+ Competitive compensation
+ Health Insurance – significant employer contributions towards monthly premiums
+ Dental Insurance (employer-paid)
+ Vision Insurance
+ Basic life & long-term disability insurance (employer-paid)
+ 401(k) with employer contribution
+ Up to 3 weeks of PTO in your first year
+ Paid holidays
+ Continuing education opportunities
+ Employee referral bonus program
+ A supportive, team-oriented environment
What you’ll do:
As a Dental and Business Assistant you will work to enhance the daily operations of the clinic by providing excellent care and communication to our patients.
Dental Assistant Responsibilities:
+ Prepares, sterilizes, disinfects, and maintains dental equipment, instruments, and supplies
+ Collects and records patient health histories and x-rays
+ Ensures patient comfort during dental procedures
+ Completes charting of treatment information in the patients’ dental notes from the doctor as directed
+ Assist doctor in management of medical and dental emergencies
+ Delivers postoperative and general oral care instructions to patient
+ Maintains infection control procedures, patient privacy, and professional interactions with patients and staff
+ Assist administrative team with customer service functions
Patient Relations & Front Office Responsibilities:
+ Greet and welcome patients in a warm, positive, and professional manner.
+ Handle patient records confidentially and respectfully, adhering to all HIPAA privacy standards.
+ Answer phones courteously using excellent customer service skills; relay messages accurately.
+ Promptly respond to voicemails, emails, and texts from patients.
+ Provide clear instructions, directions, and thorough answers to patient questions.
+ – Schedule patient appointments and maintain an organized daily schedule.
+ Create and manage new patient accounts in the Practice Management System.
+ Verify patient insurance coverage and benefits.
+ Coordinate communication and workflow between front office and clinical staff.
+ Manage unscheduled treatment plans and recall lists.
+ Place appointment reminder calls, texts, or emails.
+ Maintain a clean, welcoming, and organized front reception area.
+ Assist in coordinating temporary staffing coverage as needed.
+ Review treatment plans with patients and explain treatment and payment options.
Education and Experience:
+ High school diploma or equivalent
+ Previous experience as a Dental Assistant with front desk knowledge/insurance
+ Completion of an accredited Dental Assisting Program or dental assistant experience preferred but not required
+ Previous customer service or office experience
+ Proficiency or the ability to become proficient within 90 days in dental terminology and dental software for charting, treatment planning, clinical notes, etc.
+ Strong verbal and written communication skills
+ Foster a positive attitude and be a team player
Compensation starting at $22.00 per hour.
Patient Care Hours:
Monday 9:00 a.m. to 6:00 p.m.
Tuesday 8:00 a.m. to 6:00 p.m.
Wednesday 8:00 a.m. to 6:00 p.m.
Thursday 8:00 a.m. to 6:00 p.m.
Why Winfield?
Winfield, Illinois is a charming, peaceful community known for its beautiful parks, scenic Riverwalk, and small-town feel with big-city convenience. Residents enjoy access to the highly regarded Northwestern Medicine Central DuPage Hospital, strong schools, and abundant outdoor recreation including the 26-mile West Branch DuPage River Trail and numerous local parks. With a tight-knit community, annual festivals, and easy Metra access to Chicago, Winfield offers a welcoming, family-friendly environment.
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