Team Clerical

at Department of Children and Family Services in Jacksonville, Illinois, United States

Job Description

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois. 

• Serves as Team Clerical.


• Answers incoming phone calls and greets visitors.


• Establishes and maintains case files.


• Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.


• Provides clerical office support as a secretary to the team supervisors and professional staff.


• Orients professional and other clerical staff regarding Departmental rules and office procedures.


• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school.


• Requires two (2) years of office experience.


• Requires ability to keyboard accurately at 45 wpm.

• Requires completion of a background check and self-disclosure of criminal history.


• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program


• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance


• 3 Paid Personal Business Days annually


• 12 Paid Sick Days annually (Sick days carry over from year to year)


• 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)


• 13 Paid Holidays annually, 14 on even numbered years


• Flexible Work Schedules (when available dependent upon position)


• 12 Weeks Paid Parental Leave


• Deferred Compensation Program – A supplemental retirement plan


• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)


• Federal Public Service Loan Forgiveness Program eligib