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Legislative Inquiries Team Staff (Child Support Specialist II)

at Department of Healthcare and Family Services in Springfield, Illinois, United States

Job Description

Essential Functions


  • Under direction, interviews applicants and/or reviews Uniform Interstate Family Support Act (UIFSA) petitions
    received from other IV-D agencies/jurisdictions for public assistance and non assistance Custodial Parents (CPs) to
    establish, modify and enforce financial and medical support obligations of legal Non-Custodial Parents (NCPs) and/
    or putative parents

  • Initiates legal pleadings for transmittal to the Office of the Attorney General and other legal representatives and/or
    initiates administrative orders for filing/establishing a support or paternity action

  • Interviews absent parents, putative parents, and spouses

  • Serves as liaison to and develops working relationships with the Attorney General, other legal representatives,
    other jurisdictions, employers, and the community

  • Interprets family support policies, rules, and procedures for staff, clients, absent parents, and legal representatives
    and monitors implementation to ensure federal regulations are met

  • Assists regional and central office support staff in making limited field investigations to locate
    employers, absent parents, or putative parents when leads indicate they are working/residing in the area and in
    locating absent parents whose addresses are unknown

  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated
    above
Minimum Qualifications

  • Requires two (2) years of Child Support Specialist I experience

  • Requires extensive knowledge of court and administrative practices related to parentage and child support

  • Requires extensive experience in applying analytical tools to assess a child support case
Conditions of Employment

  • Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information

  • Requires the ability to utilize and maintain state issued equipment such as a laptop

  • Requires ability to travel in the performance of duties, with overnight stays as appropriate

  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
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Job Posting: ILCS57226

Posted On: Jul 08, 2026

Updated On: Jul 17, 2026

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