Donation Processing Associate

at The Salvation Army USA Central Territory in Rockford, Illinois, United States

Job Description

Donation Processing Associate
Location: Rockford, IL
Pay: $15.00 per hour
Job Type: Part-time
Schedule: 24 hours per week, including evenings, weekends, and holidays as scheduled]

Benefits:
Paid vacation, sick time, and holidays, prorated by scheduled hours
Optional voluntary life insurance
403(b) retirement savings plan
Access to additional voluntary benefit options
Employer funded pension plan for eligible employees

About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community.As a Donation Attendantyou'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
What You'll Do
Provide exceptional donor service by greeting donors and offering assistance
Process and track donations accurately
Maintain a clean and well-organized donation area
Sort, load, and unload Salvation Army trucks per center policy
Power sort donations as they arrive (where applicable)
Support production processes as needed
Safeguard all donated materials and assigned equipment
Report any complaints, damage, or injuries occurring in the donation area
Guide donors on acceptable materials and provide information about pickup services for heavy items
Training Provided
Paid training donation process, production standards, and store procedures
Ongoing coaching and support from store leadership
Opportunity to build retail and customer service skills
Why Join Us
Mission-driven work that supports programs in your community
On-the-job training
Team-oriented environment
Employee Discount, Employee Assistance Program, and more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.