Student Services Advisor

at Staffmark Investment LLC in Lisle, Illinois, United States

Job Description

We have multiple openings for College Advisors to join our growing team! The role is responsible for promoting student success and providing comprehensive student support through accurate and responsive advisement in the areas of academic advising, registration, financial aid, and healthcare compliance/practicum.

Schedule: Must be flexible for an 8am-5pm, 9am-6pm, or 10am-7pm schedule, 40 hours/week

Pay: The starting pay rate will be between $23/hr and we promote career progression opportunities.

Work Model: Hybrid (Mon-Thurs in-office and Fri remote)

Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more!

Day in the Life -

Accurately process and review student financial transactions
Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility
Assist students with appropriate course registration and ensure students understand degree requirements
Maintain a thorough understanding of all academic programs, policies and procedures including institutional policies, federal, and state regulations. Complies with applicable federal and state

Keys to Success -

Bachelor's degree required
Outstanding customer service skills with 1+ years of customer service or related experience required
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
Self-motivated and willing to take ownership of and quickly resolve complex issues

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us
Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.
Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.