at Arrowleaf in Vienna, Illinois, United States
Job Description
Job Title: Counselor (Crisis Worker) Home Office: Johnson County Office (JCO), Pope County Office (PCO), Alexander County Office (ACO) Hardin County Office (HCO), Massac County Office (MCO), or Union County Office (UCO). Location is dependent on office space availability. Area of Focus: Behavioral Health Program(s): Crisis Response and Intervention Services program (590) - The Crisis Response and Intervention Services, which are available 24/7, help people of all ages deal with immediate stressors, minimize the negative effects of physical or mental health challenges, and cope with a loss of functioning in any area of life. Immediate Supervisor: Behavioral Health Officer - Marisa Varney Job duties include, but are not limited to:- Crisis response on a call-in basis, primarily nights and weekends with some days.
- Must accept at least one crisis call per month to maintain call-in status.
- Provides crisis intervention to stabilize consumer’s condition by utilizing short-term crisis intervention techniques and referrals to other support services.
- Utilizes approved screening and assessment tools to evaluate the level of risk for individuals presenting in mental health crisis and makes informed recommendations to the on-call QMHP regarding needed level of care.
- Collaborate with emergency services, law enforcement, and medical professionals to ensure a seamless and integrated response to crisis situations.
- Develops safety plans collaboratively with clients to leverage natural supports, ensure ongoing support, address environmental safety, and facilitate access to necessary resources.
- Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.
- Maintains networking and referral contacts with other human service providers both internally and externally.
- Completes all required forms and documentation in a timely and efficient manner.
- Demonstrates active involvement in team/program meetings and supervision with direct supervisor.
- Records and documents consumer treatment by following established policies and procedures.
- Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma.
- Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect.
