Parts Business Manager

at Kress Carrier in Brimfield, Illinois, United States

Job Description

Kress Corporation is the industry leader in specialty transport carrier manufacturing, with equipment operating worldwide in demanding sectors like metals and material handling.

Every Kress carrier is designed with heavy-duty construction, high load capacity, and maneuverability to deliver exceptional durability and efficiency. Our commitment to quality and innovation drives us to develop machines that meet specific application needs and provide enhanced lifecycle value.

Join us and be part of a dynamic, talented team dedicated to building world-class machinery that shapes industries around the globe!

PARTS BUSINESS MANAGER

Kress is looking for a full time Parts Business Manager to join our team in the development of specialized industrial equipment for steel, construction, and mining industries.

The Parts Business Manager is responsible for managing the company’s quotation process, order entry, and the order management processes. The position serves as the supervisor of the of the parts department employees, ensuring 24/7 responsiveness and alignment with production planning.

Responsibilities –
Ensures a safe working environment by following safety rules, common sense, and initiating safety audits where unsafe conditions are discovered
Reliably work all scheduled shifts to provide timeliness to operations
Manage effective purchase agreement formation ensuring Kress operates under its own terms and conditions
Supervise a staff of Parts Representatives
Ensure process excellence in the quotation, order processing, and RGA processes
Ensure demand from orders is properly structured to be planned correctly by Master Planning
Address 24/7 customer needs
Monitor and report metrics for the parts business
Interact with customers where issues arise
Ensure audit compliance by keeping purchase order records
Coordinate with Finance, Engineering, Product Support, Purchasing, and Manufacturing departments
Properly retain export documents, pick lists, and bills of lading
Adhere to company safety standards and follow company policies
Qualifications –
High school diploma or equivalent required
5+ years of experience in parts operations, aftermarket support, or manufacturing environment
Previous knowledge of heavy equipment manufacturing and sales support strongly desired
Experience working within an ERP system (order management, inventory, demand planning, or COM module experience strongly preferred)
Portal experience a plus
Understanding of purchase agreements / deal formation
Proficient with Microsoft Windows and Office products
Excellent organizational skills with high attention to detail
Ability to collaborate cross-functionally with Purchasing, Manufacturing, Finance, and Engineering
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced, customer-focused environment
Kress Benefits –
Group Health Insurance including Prescriptions
Dental Insurance
Life Insurance
401(k) with Company Match
Paid Vacation
Paid Holidays

Kress Corporation is an affirmative action, equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information.