at Northeastern Illinois University in Chicago, Illinois, United States
Job Description
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Primary customer service representative to the Student Employment Office.
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First point of contact for both prospective and current student employees to assist with job search, hiring documents and meeting payroll deadlines.
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Coordinates department referrals and determines student eligibility for Federal Work Study or Student Aide.
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Responsible for scanning using specialized equipment to convert physical documents into digital images, ensuring clarity, accuracy, and proper organization for retrieval.
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Disseminates information concerning student employment programs.
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Informs departments of employment and wage increase processes for student employees; informs departments of process for extensions in hours per week that a student may work.
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Maintains confidential student employee records and files.
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Assist with the postings and editing of available on campus job positions (e.g. bulletin boards, handshake website).
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Advises hiring agents when students participating in the Federal Work Study program are approaching their earnings limit.
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Coordinates marketing of Student Employment outreach, maintains communications with Student Employee group in NEIUport and tracks participation rates each year.
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Assists the team in establishing annual targets.
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Assists with the orientation, trainings, events and supervision of student workers in the Student Employment Office.
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Assists students with understanding direct costs (primarily tuition and fees) and how an employment experience is a source of addressing cost of.
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Performs related duties as assigned.
