at Creative Circle, LLC in Mettawa, Illinois, United States
Job Description
Our Healthcare client is seeking an Account Manager to join their team for the next 12 months, 40 hours/week.
This role is hybrid onsite 3 days a week, Tuesday through Thursday, in Mettawa, IL.
Role Summary
The Digital Account Manager supports day-to-day client and brand team activities while partnering closely with Account Managers to ensure the successful planning, execution, and delivery of digital marketing projects. This role serves as a key liaison among cross-functional stakeholders, helping manage project requirements, timelines, budgets, communications, and deliverables. The ideal candidate is highly organized, detail-oriented, and experienced in managing multiple digital projects in a fast-paced agency or healthcare-related environment.
Top Must Have Skills
- 5+ years of digital project management experience, preferably within an advertising agency environment.
- Strong understanding of digital marketing tactics and platforms, including websites, emails, banner ads, mobile applications, portals, and interactive sales tools.
- Proven ability to manage high-volume project workloads while meeting deadlines in a fast-paced environment.
- Exceptional attention to detail, including experience with quality control, asset testing, documentation, and project tracking.
- Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
Additional Qualifications
- Bachelor's degree preferred.
- Agency experience required; pharmaceutical or healthcare industry experience is strongly preferred.
- Experience gathering, documenting, and managing digital project requirements.
- Familiarity with digital development workflows, project initiation, approvals, production, and archiving processes.
- Functional knowledge of digital marketing platforms and tools.
- Strong problem-solving, critical thinking, and organizational skills.
- Ability to balance strategic objectives while maintaining focus on execution details.
- Experience supporting project estimation, timeline development, budgeting, and billing activities.
- Comfortable working in a high-visibility role with diverse stakeholders.
Responsibilities
- Manage and support digital marketing projects from initiation through completion, ensuring delivery on time and within budget.
- Partner with Account Managers to coordinate daily client activities and maintain strong relationships with brand teams and stakeholders.
- Attend client meetings, capture key information, and ensure timely communication of project updates across teams.
- Gather, document, and clearly communicate project requirements to internal teams and external partners.
- Coordinate with creative, technology, regulatory, legal, and business stakeholders to ensure successful project execution.
- Monitor project timelines, deliverables, budgets, and risks, proactively identifying and resolving issues.
- Conduct quality control reviews, asset testing, and documentation to ensure accuracy and compliance of digital deliverables.
- Assist with project estimates, resource planning, and schedule development.
- Support billing processes and ensure project financial activities are completed according to established timelines.
- Track project time and maintain accurate project documentation and records.
- Contribute to process improvements and help ensure adherence to established workflows, compliance standards, and operational guidelines.
- Manage multiple concurrent projects while maintaining a high level of accuracy, organization, and attention to detail.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.
Benefits
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
meggan.sharma@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : MS14-1992478L710 -- in the email subject line for your application to be considered.***
Meggan Sharma - Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 07/20/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
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