at Northern Illinois University in Dekalb, Illinois, United States
Job Description
Customer Service- Promotes quality customer service with a focus on speed, courtesy, and accuracy of service.
- Continually interacts with customers in dining area to evaluate satisfaction levels.
Food Safety
- Oversees and ensures food preparation and sanitary standards are maintained in food preparation and in the food prep, services areas, and Front of House areas.
- Assists with food preparation and serving of food and beverages as staffing and business dictates.
- Trains, supervises, and evaluates employees on assigned shift.
- Establishes and maintains simple account records, manages cash handling processes, and completes daily cash deposits.
- Assists with operating POS register as staffing and business dictates.
- Assist with the front-of-the-house and back-of-the-house cleaning including bussing tables and the general cleaning of the seating area, washing pots and pans, sweeping, mopping, and wiping down equipment and food contact surfaces.
- Requisitions supplies from vendors and storerooms.
- Assists in the inventory process of venue.
- Assists in planning, development, pricing, and rollout of new franchise directives (i.e. merchandising, menu items, etc.).
- Performs other related duties as assigned.
