Student Success Coach - CRSS Program

at University of St. Francis in Joliet, Illinois, United States

Job Description

Position Details

Position Information
Job Title 
 Student Success Coach - CRSS Program
Position Number 
 003115-00
Department 
 Psychology - Joliet, IL
Job Grade
Anticipated Salary Range 
 $53,060
Benefits 
 https://stfrancis.edu/employment/
Notice of Nondiscrimination 
 The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF's Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https://www.stfrancis.edu/titleix/ or contact the Title IX Coordinator at TitleIX@stfrancis.edu.
Position Summary 
 The University of St. Francis Certified Recovery Support Specialist Program invites applications for the position of Student Success Coach.

The Student Success Coach shall be responsible for providing academic support to students, offering learning strategies and designing academic plans that align with student strengths and course expectations. This position is grant-funded and contingent on continuing grant funding. The University of St. Francis is a welcoming community of learners committed to enhancing diversity and equity.
Essential Duties & Responsibilities 
 Student Assistance
Provide intensive, one-to-one academic coaching and progress monitoring via weekly one-on-one meetings and other outreach
Provide assistance in creative formats, including teleconferencing
Offer study-skills instruction to students
Assist in the identification and creation of static resources to promote student success, including handouts, tutorials, and video lectures
Maintain familiarity with student coursework to provide content-area tutoring in Recovery Support Service

General Duties
Collaborate bi-weekly with faculty to promote student success
Maintain documentation of all appointments, assignments, and student data
Participate in and promote a culture of continuing quality improvement
Other related duties as assigned
Minimum Requirements 
 Master's Degree in Education, Educational Psychology, or related field
Two years of work experience in a university learning assistance program or teaching/advising at the secondary or post-secondary level
Strong oral and written communication skills, including experience with Microsoft 365
Strong organizational, interpersonal and problem-solving skills
Ability to work effectively within a team and yet take initiative individually
Ability to prioritize and perform multiple tasks
Ability to perform the physical requirements of the position
Willingness to support the Catholic and Franciscan values of the university
Preferred Requirements 
 Experience with non-traditional student populations including special education
English-Spanish bilingual
Understanding of learning disabilities
Teaching experience in higher education
Experience with Canvas LMS
Hours/Shift/Work Schedule 
 Full-time; July 1, 2026 to June 30, 2027.
Position duties and responsibilities require adherence to a flexible schedule to accommodate students' schedules.
This position is full-time, grant funded.
Physical Requirements of Position 
 Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity.

Posting Detail Information
Posting Number 
 FP0795-16
Open Date 
 08/03/2026
Close Date
Open Until Filled 
 Yes

It has been and will continue to be the policy of the University to be an equal opportunity employer.  The University will continue to administer all employment matters without regard to race, color, national origin, age, religion, gender, sexual orientation, disability, or Vietnam era or disabled veteran’s status.