Core Banking System Administrator

at Itasca Bank & Trust Co in Itasca, Illinois, United States

Job Description

Founded in 1948, Itasca Bank & Trust Co. is a locally owned, independent community bank with locations in Itasca and Roselle, Illinois. We value our staff and believe our greatest strength is our people, both our customers and employees. For more than 77 years, the Bank has been a responsible community leader by honoring the values of our past while making decisions that shape our future. Our ability to serve customers and remain a trusted corporate citizen depends on a dedicated and responsible team. Itasca Bank has been recognized as a Best of the Best/Top Pick by Daily Herald readers for multiple years since 2016, reflecting our commitment to quality service, high standards, and responsiveness to both customers and employees. We are a responsible employer dedicated to employee health and safety, maintaining diversity in our workforce and vendor relationships, and fostering a positive workplace culture. We encourage participation in community and civic activities and support a healthy work/life balance that helps create stronger communities and a better environment for our employees.

The Core Banking System Administrator is responsible for the configuration, maintenance, and optimization of deposit products, Fiserv system specifications, reporting and BPM workflows. This role ensures accurate product setup, regulatory compliance, end-of-year tax reporting, user security administration, and advanced business analytics reporting to support operational, audit, and executive reporting needs.

Essential Functions

Review, create, modify and delete core specifications for data sets including products, customer information file, debit cards, safe deposit boxes, IRAs, rates and telephone banking.

Review end of year tax reporting and create, modify and delete as needed for customer tax reporting corrections.

Create and modify BPM workflows for frontline and back-office transactions, processes including product data fields, descriptions, relationships, transaction codes, flex fields and deposit rates.

Create and modify BPM forms including document workflows, form and field mapping and custom forms. Review updates to Wolters Kluwer forms and revise as necessary to ensure the latest forms are available and custom forms are compliant.

Annually update all workflows and forms using the legal/ACH calendar.

Prepare monthly, quarterly and annual reports for management and Board meetings

Perform advanced report writing for ad hoc and requested reports.

Create and modify approved product and service agreements and add forms to BPM.

Modify approved changes to account charge plans including service charges and per item fees

Create, modify and delete business account specifications including service charges, account analysis, analysis groups and account sweeps.

Change deposit rates: includes rate sheet on The Source, internal rate sheet, rate change template, notify staff of changes, change in S&P Global and CoreCD.

Assist with updating procedures and user documentation to support consistent departmental operations and knowledge sharing

Assist with researching and resolving operational questions, troubleshooting issues, customer inquiries, and deposit-related transactions while providing support to bank personnel

Participate in departmental projects, system updates, product implementations and operational initiatives as assigned

Perform additional duties and special projects, as assigned, to support departmental and organizational needs



Equal employment opportunity, including veterans and individuals with disabilities.

PI286329183