Commercial Banking Specialist

at First Midwest Bank in Hickory Hills, Illinois, United States

Job Description

Commercial Banking Specialist
Job Locations

US-IL-Hickory Hills

Category/Function 
Lending/Commercial/Consumer/Credit  

Position Type 
Regular Full-Time  

Requisition ID 
2026-20212  

Workplace Type 
On Site
Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

Job Summary
The Commercial Banking Specialist works with assigned Relationship Managers (RMs) in the Commercial and Business segments.This position provides sales, administrative, loan,depositand other relevant support to theRMs.This position also provides primary support for the RM's clients.
The Commercial Banking Specialistunderstands the overall commercial workflow and processesand works effectively with relevant Bank Partners to resolve client issues and providea high levelof service.
Salary Range
The salary range for this position is $17.00 - $27.50 per hour. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Key Accountabilities
Assists with Loan Process
Collaborates with RMs in contacting clients to gather items needed to prepare a complete application for submission (financials, purchase agreements, invoices, etc.).
Prepares loan requestsutilizingrequired forms or the Commercial Online Application (CML) software. Submits applications to the Loan Fulfillment team for further input and processing.
Reviews and manages open applications in LOS for assignedRMs.
During the underwriting and pre-closing phase, collaborates with Underwriting teams and Loan Fulfillment to obtain any missing client information (financials, entity documentation, signers, etc.).
Coordinates loan closings andattendsloan closings to perform Notary services.
Submits closed loan packet to Loan Fulfillment for funding and booking.
Assists with Portfolio and Credit Administration
Utilizes the Power BI software to provide assigned RMs with pipeline, portfolio,productionand credit information.
Tracks upcoming loan maturities and contacts clients to request financial information as needed.
Assistsin clearing past due financials, post-closing exceptions, and trailing documents.
Assists with Depository Process
Opens commercial depository accounts for assigned RMs and acts as a liaison with Treasury Management, Private Banking, and the Community Banking team tofacilitatethe depository process.
Acts as apointperson in resolving client depository issues with Client Care and Treasury Management Services.
Assists with Sales Support and Administrative Needs
Conducts research and organizes outreach for business development activities.
Assistsand supports assigned RMs with daily activities including calendar management, incoming calls from clients, and client mailings.
Understands andcomplies withall applicable compliance rules and regulations.
Key Competencies for Position
Compelling Communication -Openly and effectivelycommunicateswith others.

Effectively and transparentlysharesinformation and ideas with others.
Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain.
Unites others towards commongoal.
Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.

Makes Decisions & Solves Problems -Seeks deeper understanding andtakes action.

Takesownership of the problem while collaborating with others on a resolution withan appropriate levelof urgency.
Collaborates andseekstounderstandsthe root causes of problems.
Evaluates the implications ofnew informationor events and recommends solutions using decisions that are sound based on what is known at the time.
Takesaction that is consistent with available facts,constraintsand probable consequences.

Delights Clients -Continuouslyseeksand applies knowledge leading to a best-in-class client experience.

Passionately serves internal/external clients with excellence.
Maintainsa growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
Understands data,metricsand/or financial information, and how they tie to client satisfaction and business outcomes related to position,clientand/or team.
Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate
Qualifications and Education Requirements
Associate degree in administrative services/businessor equivalent experiencerequired.
Minimum4+years of administrative and/or banking experience preferred;2+experience working with commercial processes.
Strong working knowledge of Microsoft WordandExcel.
Focus on providing excellent serviceto RMs,Clientsand Bank Partners.
Effective written and verbal communication skills in working with RMs,Clientsand Bank Partners.
Ability tocommunicate with clients and key decision makers effectively and independently.
Ability to effectively manage time and prioritizemeetingdeadlines,highly productive and efficient multi-tasker.
Appropriateattention to detailandorganizational skills.
Able to adapt andmanage changing priorities and deadlines.

For job postings...

Commercial Banking Specialist roles may vary - this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to:
Number of years of progressive or multi-faceted support experience within Commercial,Wealthor Community verticals at a Bank (or other prior financial institution or related industry)
Depth and breadth in successful experience with providinghigh qualitycustomer service by responding to telephone and email inquiries, otherrequestsand resolving problems for both internal bank partners and/or external Commercial and/or Wealth or Community Bank clients
Excels anddemonstrateseffective time management skills to maximize the number of clients that can beassistedwhilemaintaininga high levelof customer service
Possesses thorough working knowledge of concepts, practices,policiesand procedures of ONB banking products and services (or other prior financial institution or related industry)
Utilizes and relies ondemonstratedknowledge and/orproficiencyproducts, services, rates, terms, fees, applicable regulations and systems and procedures
Effectively ensures that each ONB client or internal partner hasappropriate supportfocused on gaining customer longevity which isdemonstratedby consistently goingabove and beyondto keep our clients at the center
Confidence and proven success in making decisions/resolving (complex or unique) situations as matters may be escalated
Aptitude or ability toassistin the training (and/or mentoring, coaching, or development) of new or existing team members within and outside of Client Services Commercial
Key Measures of Success/Key Deliverables
High levelof service to RMs and external clients.
Works professionally and collaboratively with Bank Partners to resolve issues for commercialclients.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position.

Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank.
Join our team!

EOE/Minorities/Females/Vet/Disability